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My Xeon processor's FPO number does not exist in the record

LHaki
Beginner
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As per title, I entered my Xeon E5-2650 FPO number and Intel did not recognize my processor. However, my other Xeon E5-2650 does not have such issue, which the page successfully showed correct processor model and warranty expiry date. Both processors have "Costa Rica" marking. Any helps would be appreciated. Thanks

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Allan_J_Intel1
Employee
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I would recommend contacting Intel Customer Support for assistance on this matter: http://www.intel.com/content/www/us/en/support/contact-support.html Contact Support

Allan.

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