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zr300 realsense sdk install on ubuntu 16.04.2 not working

szhu4
Beginner
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Hi everyone,

I have tried install a new zr300 on my 5 years old i7 pc without success. here is out put for uname and cpp-capture:

uname -r

4.8.0-36-generic

cpp-capture

rs.error: Failed to get firmware version

rs.error: Couldn't query adapter board / motion module FW version!

rs.warn: Motion module capabilities were disabled due to failure to acquire intrinsic

Capturing DEPTH at 480 x 360, fov = 56.5 x 43.9, distortion = NONE

Capturing COLOR at 640 x 480, fov = 54.9 x 42.5, distortion = MODIFIED_BROWN_CONRADY

Capturing INFRARED at 480 x 360, fov = 56.5 x 43.9, distortion = NONE

Capturing INFRARED2 at 480 x 360, fov = 56.5 x 43.9, distortion = NONE

rs.warn: Subdevice 0 bad magic number 0x0

rs.warn: Subdevice 1 bad magic number 0x0

rs.warn: Subdevice 0 bad magic number 0x0

rs.warn: Subdevice 1 bad magic number 0x0

rs.warn: Subdevice 0 bad magic number 0x0

rs.warn: Subdevice 1 bad magic number 0x0

rs.warn: Subdevice 0 bad magic number 0x0

rs.warn: Subdevice 1 bad magic number 0x0

rs.warn: Subdevice 0 bad magic number 0x0

rs.warn: Subdevice 1 bad magic number 0x0

rs.warn: Subdevice 0 bad magic number 0x0

rs.warn: Subdevice 1 bad magic number 0x0

Only rgb window show pictures and the rs.warn flood the terminal.

as my i7 cpu is probably first gen i7 960, which is still very powerful, not sure if it meets requirement for realsense?

I am getting a usb3 powered hub from amazon in a week, hopefully it can solve the problem.

I followed the install guide on sdk linux website and no errors were produced at the time.

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idata
Employee
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Hi seanzhu,

Thanks for your interest in the Intel® Realsense™ Platform.

Unfortunately, the ZR300 has only been validated to work with the following hardware and software https://www.intel.com/content/www/us/en/support/emerging-technologies/intel-realsense-technology/000023520.html System Requirements for the Intel® RealSense™ Development Kit... . This might be the reason that you are encountering the errors you stated above.

We apologize for any inconvenience that this may cause.

Best Regards,

 

-Jose P.
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