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Second fake screen on headless NUC

EOrti1
Beginner
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Hello everyone,

I have a NUC set up for a Hiperwall system; it's headless, there's nothing attached to that NUC and I use SOTI MobiControl to review the content in it. it is right now being used as a streamer, which sends its entire screen contents as a video feed to the Hiperwall server, which in turn shoots it out to the screens in the office.

The problem I'm having is that I need to add a second "fake" screen to the video configuration of this NUC and the video driver won't allow me to add a false, virtual, fake screen. The need for this is because I have two 1920x1080px screens up on the wall and I need to feed them both the video from the NUC, but the NUC only supports one screen, so I have to split the screen in the server and then I lose expensive screen real estate in the big screens when I could just set up a second fake screen in the NUC and stream the entire desktop out to the Hiperwall server for a true 1920x2160px, which is what I need for my two big screens, instead of upping the screen resolution in only one screen I'm allowed to have in the NUC, which is 3840x2160px because this causes response issues and additional processing which is unnecessary based on my needs.

I have already Googled possible solutions and scenarios but none of the ones I found are even remotely similar to my issue as far as I could see.

Any suggestions and help is much appreciated.

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6 Replies
idata
Employee
979 Views

Hello happyraver1958,

 

 

Thank you for contacting the Intel community.

 

 

What is the NUC model?

 

 

Have you tried with the latest graphics driver? You can download it at the Intel download center website:

 

https://downloadcenter.intel.com https://downloadcenter.intel.com

 

 

Make sure the BIOS and drivers are up to date?

 

 

What operating system are you suing?

 

 

Have you tried contacting Hiperwall support? You can try here:

 

http://hiperwall.com/ContactUs.aspx http://hiperwall.com/ContactUs.aspx

 

 

Please attach your system information, perhaps other contributors with similar configuration can help here:

 

 

Intel SSU (System Support Utility) (https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility😞

 

Download Intel® System Support Utility
  1. Download the utility
  2. Run the exe and select 'Scan'
  3. Save and include as an attachment in the Intel Community Forum

 

 

Reports for Intel® Graphics Drivers follow the steps here:

 

http://www.intel.com/content/www/us/en/support/graphics-drivers/000005848.html http://www.intel.com/content/www/us/en/support/graphics-drivers/000005848.html

 

 

DxDiag Instructions:
  1. Click on the "Start Menu" -> Type "DxDiag" -> Press "Enter" -> Wait for the DirectX Diagnostic Tool to finish loading
  2. In the DirectX Diagnostic Tool, click "Save All Information" -> Save the file DxDiag.txt
  3. Include DxDiag.txt as an attachment in the Intel Community Forum

 

 

Regards,

 

 

Ivan.

 

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SMurp3
Beginner
979 Views

Have you tried ZoneScreen? This will virtualize your display I believe at any resolution. (Win Xp) pos. others FYI You may need to use a Hiperwall Sender application rather than Streamer.

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idata
Employee
979 Views

 

Hello ,

 

 

 

I'm following on this post to ask you if your issue has been resolved or if you need further assistance.

 

 

 

Regards,

 

 

 

Ivan.
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EOrti1
Beginner
979 Views

Hi Ivan,

It has been resolved yet. I have tried through software, namely ZoneScreen as suggested, but that generates an additional TCP/UDP port on the computer to mirror the current display; as I understood from the context of the installation and the options available.

I have the latest video drivers already; and such update would not do anything either because it is not a hardware or software problem; it's a feature I lack. I want to be able to "fool" the computer into thinking it has two screens with the same resolution instead of just the default one.

I did not try, however, to use the Hiperwall Sender because I did not know such a program existed.

I'll contact Hiperwall support and ask if Sender is a viable solution and I'll try it probably next week because I have a big project going on right now with higher priority.

Thank you again for the suggestions!!

NUC model number NUC5i3RYK

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idata
Employee
979 Views

In this case, let's wait until next week when you contact Hiperwall to see what they can say.

 

 

Regards,

 

 

Ivan.

 

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idata
Employee
979 Views

 

Hello ,

 

 

 

I'm following on this post to ask you if your issue has been resolved or if you need further assistance.

 

 

 

Regards,

 

 

 

Ivan.
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