Graphics
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OpenGL 3.2 or later

DAndr15
Beginner
2,789 Views

I am trying to upload a photographic plugin to PSCS6 on my Desktop. It is running Windows 7 Pro 64 bit.

The plugin from Topaz Labs will not load because my computer is running;

OpenGL 3.1.0 - Build 9.17.10.2932 on Inter(R) HD Graphics 2000 and apparently I need OpenGL 3.2 or later

I have no idea what it is talking about but if someone could tell me how to fix this in simple language I would be most grateful

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Kevin_M_Intel
Employee
1,444 Views

The Intel® HD 2000 Graphics controller supports up to OpenGL version 3.1. You can try updating the graphics driver to latest version but the OpenGL version will be 3.1 as it is what the controller can support.

Here you have the graphics driver:

https://downloadcenter.intel.com/download/24696/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit https://downloadcenter.intel.com/download/24696/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit

If you have problems during the driver installation, try the steps mentioned at this link:

/docs/DOC-22542 https://communities.intel.com/docs/DOC-22542

Kevin M

DAndr15
Beginner
1,444 Views

Afraid that has had no effect on the software, it still tells me I need 3.2 or later. Any further suggestions please?

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Kevin_M_Intel
Employee
1,444 Views

The Graphics Controller you have can support up to 3.1. If you need to use a higher version you will need to change the hardware (processor) to next generation of Intel® HD Graphics that can support up to OpenGL 4.

Kevin M

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DAndr15
Beginner
1,444 Views
0 Kudos
Kevin_M_Intel
Employee
1,444 Views

The Intel® HD 2000 Graphics controller supports up to OpenGL version 3.1. You can try updating the graphics driver to latest version but the OpenGL version will be 3.1 as it is what the controller can support.

Here you have the graphics driver:

https://downloadcenter.intel.com/download/24696/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit https://downloadcenter.intel.com/download/24696/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit

If you have problems during the driver installation, try the steps mentioned at this link:

/docs/DOC-22542 https://communities.intel.com/docs/DOC-22542

Kevin M

DAndr15
Beginner
1,444 Views

Afraid that has had no effect on the software, it still tells me I need 3.2 or later. Any further suggestions please?

0 Kudos
Kevin_M_Intel
Employee
1,444 Views

The Graphics Controller you have can support up to 3.1. If you need to use a higher version you will need to change the hardware (processor) to next generation of Intel® HD Graphics that can support up to OpenGL 4.

Kevin M

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DAndr15
Beginner
1,444 Views
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