Windows 10 Game-DVR on iGPU 630 Problem

[r3un1on]

Hallo,

if i record with Windows 10 Game-DVR on my Intel HD Graphics 630, the Video look like Diashow.

I dont know is that Intel or Microsoft Problem. I created some Videos with Game-DVR and iGPU 630.

You can check this Videos. The video does not run smoothly. it is as it keeps jumping.

I tested today with last iGPU Driver Version 4944. it is same like another Driver.

I hope Intel can help.

Thanks.

Here Game-DVR vs MSI Afterburner:

https://youtu.be/sfhRl1Onz48 Microsoft Windows 10 Game DVR vs MSI Afterburner - On Intel HD Graphics 630 - YouTube

Destiny 2:

https://youtu.be/oGrf3whhYMc Destiny 2 - On Intel HD Graphics 630 Test - YouTube

Star Wars Battlefront II:

https://youtu.be/MIF7--CWK2w Star Wars Battlefront 2 - On Intel HD Graphics 630 Test - YouTube

My System,

Asus Z170-Pro

Intel i7-7700k

16GB DDR4 3200MHz

2x1TB HDD Intel Raid0

Soundblaster Z

NVIDIA GTX 1080 (but i disable it if i use my iGPU)

Windows 10 professional x64

[idata]

Hello igpu

Thank you for joining the community To investigate further the situation could you fill up the information on the following link?/thread/77761 https://communities.intel.com/thread/77761 Regards,Leonardo C.

[r3un1on]

Hallo Intel Corporation,

Thank you for your Answer.

I uploaded all Information what you wanted in my Google-Drive.

Here is the Link...

https://drive.google.com/open?id=1srpr0J0seoEv29JUu3FeRzEslY68UG1F For Intel Support - Google Drive

Best Regards,

Touraj

[idata]

Hello igpu

Thank you for the information provided Could you let us know if you have the same problem when you are playing without recording? On a previous version of the driver did you have the same problem? If the answer is no let us know what version is Regards Leonardo C.

[r3un1on]

Hallo Leonardo,

I have not Problem with playing the games. Only if i capture with (Windows 10 GameDVR) from gameplay, my Video not run smooth. Also gameplay work fine.

I think Windows 10 GameDVR not Support Intel GPU. Or something is wrong.

If you look my Video, you understand what i mean.

I tested with Intel Graphic Driver 4944 und previews Driver. both are same.

Sorry for my bad English.

Regards

Touraj

[idata]

Hello igpu

Thank you for the information provided We watch the videos in the one Microsoft Windows 10 Game DVR vs MSI Afterburner for the difference in between the software performance; could you provide us with the CPU and memory usage while the Windows® 10 game DVR is in use? Regards Leonardo C.

[r3un1on]

Hallo Leonardo,

i created a Video from the Game (Star Wars Battlefront II) with my iGPU 630 and i aktivated CPU & RAM usage on Display.

The Video is in my Google Drive.

Here the link: https://drive.google.com/file/d/1azQAv-vAD4SHei28Ctq_N19d1V7NDX-3/view?usp=sharing STAR WARS Battlefront II on iGPU630.mp4 - Google Drive

I hope this help.

Regards,

Touraj

[idata]

Hello igpu

Thank you for the video with the information, we are going to look into the scenario and post back as soon as news becomes available. Regards,Leonardo C.

[r3un1on]

Hallo Leonardo,

I thank you too.

Greetz,

igpu

[idata]

Hello igpu

Thank you for waiting. Could you help us test the system set up with the following version of drivers? Please follow these steps in order to update the graphics driver:

1. Download the graphics driver ZIP file: https://downloadmirror.intel.com/27650/a08/win64_15.65.5.4982.zip https://downloadmirror.intel.com/27650/a08/win64_15.65.5.4982.zip
2. Unzip the file to a designated location or folder.
3. Right-click Windows Start icon and open Device Manager.
4. Click "Yes" when prompted for permission from User Account Control.
5. Expand the Display adapters section.
6. Right-click the Intel® graphics entry and select Update Driver Software.
7. Click "Browse my computer for driver software".
8. Click "Let me pick from a list of device drivers on my computer".
9. Click "Have Disk".
10. Click "Browse".
11. Access the designated location or folder, and access a folder called "Graphics".
12. Select the file called "igdlh64" or "igdlh".
13. Click Open, then click OK, and finally click "Next". Drivers are now being installed.
14. Reboot your computer.
15. And let me know if you have any issues with the installation.

Also, please try the same steps with the driver version https://downloadmirror.intel.com/27199/eng/win64_154702.4815.zip https://downloadmirror.intel.com/27199/eng/win64_154702.4815.zip Please let us know the outcome (if possible with a sample video of the test). Regards,Leonardo C.

[idata]

Hello igpu

I was checking your case and would like to know if you have had an output of the steps provited. Regards,Leonardo C.