Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
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Minha placa de vídeo está bloqueando meus jogos...

IIvan131
Beginner
1,394 Views

Ao iniciar meus jogos, eles travam e, 5 segundos depois, fecham com a seguinte mensagem: O aplicativo foi impedido de acessar o hardware gráfico. Minha placa gráfica é uma Intel HD Graphics 4400 e meu driver esta atualizado. Grato por qualquer ajuda.

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idata
Employee
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I would like to have additional information about your system configuration. Please run the following utility and attach the results.

 

 

http://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility Intel® System Identification Utility

 

Also, please provide game information such game names and screen shots of the error message.

 

 

Allan.
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IIvan131
Beginner
447 Views

Hello Allan. Thank you for answering. The games are Terraria, Farming Simulator 15 and Paladins. I'm sending the results of the scan:

<?xml version="1.0"?>

1.2.0.58

12/06/2016

00:00:29.2264141

http://www.intel.com/content/www/us/en/search.html?keyword=HD+Graphics+Family" />

<Setting id=...

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idata
Employee
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Thanks for the information.

 

 

I see you are currently running an earlier graphics driver version, you may need to update it.

 

https://downloadcenter.intel.com/download/26229/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?product=81497 Latest graphics drivers 4501

 

 

Additionally, check out the games optimized for your graphics controller:

 

https://gameplay.intel.com/HardwareGames/75105/Intel%C2%AE%20Core%E2%84%A2%20i3-4005U%20Processor%20(3M%20Cache,%201.70%20GHz) Intel® HD graphics 4400

 

Allan.

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IIvan131
Beginner
447 Views

Hi Allan

I've downloaded the newest version of the driver. About the games that are optimized for my laptop, I've found out that some of my games, like Farming Simulator 2015, which I currently run in low graphic quality, should be running in high graphic quality. However, when I switch it to high, the graphic card don't seem capable of running. What should I do and why is that happening? Thank you for answering.

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idata
Employee
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After installing the latest graphics drivers and you still would like to increase game performance, you need to change some settings through the game configuration such running the game low-medium-high or ultra high. Also, the game developer's website to check the best settings to be able to have good experience with the game.

 

 

Please check the link below for game troubleshooting information

 

http://www.intel.com/content/www/us/en/support/graphics-drivers/000005746.html http://www.intel.com/content/www/us/en/support/graphics-drivers/000005746.html

 

 

Allan.

 

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IIvan131
Beginner
447 Views

After visiting the link you gave me (https://gameplay.intel.com/HardwareGames/75105/Intel%25C2%25AE%2520Core%25E2%2584%25A2%2520i3-4005U%2520Processor%2520%283M%2520Cache%2C%25201.70%2520GHz%29 ) I checked on Farming Simulator 15, for example. I can only run it well on low quality, but in the site from the link it says I should be running in high quality. That's the issue.

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idata
Employee
447 Views

Game performance does not depend on the graphics controller, you will need to adjust dynamic video settings, game settings or even have more physical memory on the computer.

 

Consider reducing the in-game settings or running the game in windowed mode. Performance can improve in some situations.

 

 

Allan.
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