Intel HD4400 flickering problem on windows 7

[idata]

Hi everyone, i have a problem with my intel HD4400 graphics chipset.

When i play at at a game like (like rocket league, Kerbal space programm or rome total war for exemple.), i have some black screen and some lines who appears regurlarly on the screen and wich make the game unplayable.

I have the last driver, i have found it with the intel driver utility.

I already tried some drivers and OS configuration but i don't find a solution to my problem.

My specs :

Windows 7 professional

Intel core I5-4210-U

Thanks you for your help.

[idata]

Hello BMCi,

Could you please let me know the driver version you are running? Please go to Device Manger> Display adapters> Intel(R) HD Graphics right click on Properties and then go to Driver, you will be able to see the version installed.

Could you please take a screenshot of the flickering issue?

Make sure that you are using these settings for Rocket League https://gameplay.intel.com/GamesSettings/8649/81016/Intel%C2%AE%20Core%E2%84%A2%20i5-4210U%20Processor%20(3M%20Cache,%20up%20to%202.70%20GHz) Games Settings, and Kerbal Space Program https://gameplay.intel.com/GamesSettings/8571/81016/Intel%C2%AE%20Core%E2%84%A2%20i5-4210U%20Processor%20(3M%20Cache,%20up%20to%202.70%20GHz) Games Settings.

Regards,

Amy.

[idata]

Thanks for you answer,

I use the driver 10.18.14.4414.

I tested the recommended kerbal space programm game settings but the problem don't disappear.

I took this little video of my problem, i hope that it can help you :

Thanks

[idata]

The link : https://youtu.be/mFSQ9Qbe8TQ https://youtu.be/mFSQ9Qbe8TQ

[Amy_C_Intel]

Thank you for the YouTube video.

I need to check one a couple of things here;

• Could you please let me know your computer model?
• What is your RAM brand and model?
• Does this only happen when playing these games?

Regards,

Amy.

[idata]

thanks for you answer,

The informations that you need :

- Computer model : ACER E5-471-52B6

- RAM : Kingston 4GO DDR3 PC3 12800 (800Mhz)

The problem only appear when i play at video games, Sim city 4 it an other game who make my screen flickering for exemple.

Thanks,

Dorian

[idata]

Could you please try with this driver version https://downloadcenter.intel.com/download/26229/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?product=81497 Download Intel® Graphics Driver for Windows® 10 [15.40][4th Gen]? Use this method for the installation http://www.intel.com/content/www/us/en/support/graphics-drivers/000005629.html Manually Install an Intel® Graphics Driver in Windows® 10 and Windows... .

Regards,

Amy.

[idata]

Hi,

When i want to install this driver with this method, windows say mee that my device is up to date and don't install it.

If i try to install it with the setup.exe in the zip file, i have a message "your system dont have the minimal configuration.".

i have windows 7 professional in my computer.

Thanks.

Dorian

[idata]

/thread/108994 BMCi I provided the wrong driver, I apologize.

Let's try with an older driver for Windows 7, try this one https://downloadcenter.intel.com/download/25541/Intel-Beta-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=81497 Download Intel® Beta Graphics Driver for Windows® 10 and Windows 7*/8.1* [15.40] using the method mentioned above.

Regards,

Amy.

[idata]

Hi,

I have the same problem with this driver, imposssible to install it.

In the read me of the driver:

Platform / Operating System(s):

6th Gen Intel(R) Core(TM) processor family (codename Skylake)

Microsoft Windows* 7-64

Microsoft Windows* 8.1-64

Microsoft Windows* 10-64 (Nov_Upd_RTM_10586)

5th Generation Intel(R) Core(TM) processor family (codename Broadwell)

Microsoft Windows* 7-64

Microsoft Windows* 8-64

Microsoft Windows* 8.1-64

Microsoft Windows* 10-64 (Nov_Upd_RTM_10586)

4th Generation Intel(R) Core(TM) processor family (codename Haswell

Microsoft Windows* 10-64 (Nov_Upd_RTM_10586)

I don't think than this driver can be install in an windows 7 system, my processor is an haswell model no ?

Thanks,

[idata]

My apologizes.

This one should work https://downloadcenter.intel.com/download/25425/Intel-Graphics-Driver-for-Windows-7-8-1-15-36-?product=81497 Download Intel® Graphics Driver for Windows 7*/8.1* [15.36].

Regards,

Amy.

[idata]

Hi,

I installed your driver but unfortunately, it doesn't the flickring problem.

I found a little solution : If i set the power setting in the maximal autonomy mod, the flickering disappear.

I think that my device is not fully use with this settings but maybe it's the only solution.

Say me if you have other proposition.

thanks.

[idata]

Could you please try adding an external TV or monitor and check if the issue persists? One more thing you could try is updating your chipset and Intel management driver, check with Acer for these drivers.

Regards,

Amy.

[idata]

Were you able to follow the suggestion? Does the issue persist?

Regards,

Amy.

[idata]

/thread/108994 BMCi, hope that the drivers from your computer manufacturer fixed the issue.

If you need further assistance let us know.

Regards,

Amy.