Intel Graphic 5500 unable to Display Adobe RGB

[CCusc]

Hello

I have a notebook Lenovo Carbon X1 which is Intel Graphic 5500 that connected to DELL U2711 via mini displayport to displayport

While setting it to Adobe RGB or sRGB preset in the monitor displaying in "Pink"-ly ( The color is incorrect )

is that the driver problem which Intel Graphic 5500 is not supported Adobe RGB mode?

Thank you!

[idata]

Hello Cusco,

I will be more than glad to assist you with your matter.Before I continue, I would like to confirm some details:-Could you please confirm the specific model of the processor?-Have you try to connect your laptop to a different monitor, and still see the same results?-Could you please try to use another cable and confirm if the issue still persist?Once that you reply I will provide you assistance as soon as possible.I am looking forward to hearing from you.Regards,Angie.

[CCusc]

-Could you please confirm the specific model of the processor?

> Intel(R) Core(TM) i7-5500U CPU @ 2.40Ghz, 2394Mhz, 2 Core(s), 4 Logical Processor(s)

-Have you try to connect your laptop to a different monitor, and still see the same results?

> No, but it to DELL U2711 via mini displayport to displayport with Preset COOL is fine but Adobe RGB Preset is not display correct.

-Could you please try to use another cable and confirm if the issue still persist?

> Yes. I did try mini displayport to HDMI and mini displayport to displayport

[idata]

Hello Cusco,

Thanks for your reply.In order to assist you, could you please complete a manual install of the latest graphic driver for Intel® HD Graphics 5500:http://www.intel.com/content/www/us/en/support/graphics-drivers/000005598.html Uninstalling the Intel® Graphics Driver and Intel® Display HDMI/Audio Driver http://www.intel.com/content/www/us/en/support/graphics-drivers/000005474.html How to Manually Install a Graphics Driver in Windows 7*http://www.intel.com/content/www/us/en/support/graphics-drivers/000005629.html Manually Install an Intel® Graphics Driver http://www.intel.com/content/www/us/en/support/graphics-drivers/000005629.html inhttp://www.intel.com/content/www/us/en/support/graphics-drivers/000005629.html Windows® 10 and Windows 8*/8.1*

https://downloadcenter.intel.com/download/26228/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=86210 Intel® Graphics Driver for Windows® 10 and Windows 7*/8.1* [15.40] (Version: 15.40.28.4501 (Latest) Date: 8/12/2016)

Install the driver and if the issue persists, please try with a different monitor and with different connection types.Do not hesitate to let me know the outcome.I am looking forward to hearing from you.Regards,Angie

[idata]

Hello Cusco,

I would like to know if the information provided to you was able to solve your concern?In case if you need further assistance do not hesitate to reply back.I am looking forward to hearing from you.Regards,Angie.