Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
20629 Discussions

HDMI not detected, intel hd 3000 graphics

idata
Employee
1,445 Views

I just recently bought an acer aspire 5750-6438 with a 2nd gen core i5 2410 and intel graphics hd 3000, i tried connecting to a tv via the HDMI port but niehter the tv nor the computer recognize each other . the tv displays no signal and the intel media control panel doesnt reconize the HDMI either and says that monitor/tv settings are not supported. ive heard of similar problems with the HD 3000 igu over the web. any fixes?

0 Kudos
1 Reply
DArce
Valued Contributor III
545 Views

Hello,

Please keep in consideration that the Intel® HD Graphics is a graphics processing unit, integrated into the processor. The ports are not part of the graphics processor, therefore if a port does not work, the issue will be related to the motherboard, Video BIOS or the driver installed (if it only fails when the operating system loads).

Try enabling Extended mode or clone display following the information on the following site:

http://www.intel.com/support/graphics/sb/CS-031026.htm http://www.intel.com/support/graphics/sb/CS-031026.htm

http://www.intel.com/support/graphics/sb/CS-031023.htm http://www.intel.com/support/graphics/sb/CS-031023.htm

Try also updating the BIOS of your computer, test and see if you get any video display through the HDMI display while using your system in the system BIOS. Check if the system detects the TV leaving the cable and TV connected and restarting the computer, and also try it disconnecting and reconnecting the cable while using the video driver user console.

Be sure to be using a direct connection and avoid the usage of any converters, adapters or dongles.

0 Kudos
Reply