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Intel HD Graphics 520 driver flickering and driver crashing constantly HELP!

LShie
Beginner
4,232 Views

Intel, Please make this a priority! This is not just the 520 and 530 this is happening to a lot of other drivers. Please send us an official update through the Intel Driver Update Utility! My computer was expensive. I don't think i will be able to return it. This happens twenty-thirty times in a day! It's been 5 months and still no update to fix this problem. I am getting extremely frustrated with waiting around and getting no help and no answers. Please HELP!!

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IUman
Honored Contributor II
1,597 Views

Hello BrandonDavis,

Thank you for joining the Intel communities.

Please try uninstalling your graphics driver and install our Beta driver, you can follow the steps to uninstall the driver here:

http://www.intel.com/content/www/us/en/support/graphics-drivers/000005598.html Uninstalling the Intel® Graphics Driver and Intel Display HDMI Audio...

https://downloadcenter.intel.com/download/25749/Intel-Beta-Graphics-Driver-for-Windows-7-8-1-10-15-40- Download Intel® Beta Graphics Driver for Windows® 7/8.1/10* [15.40]

Please let me know how it goes

Ivan

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ABlad1
Beginner
1,597 Views

Hi,

I'm also experiencing the same issue over HDMI, driver crashing & recovering constantly.

Also, the audio level is very low, with driver crash every time I attempt to setup sound playback device, ie sound>playback devices>Intel Display Audio>configure>test

Intel NUC BOXNUC6I3SYK i3-6100U

Samsung 950 Pro 256GB M.2 SSD MZ-V5P256BW

Kingston 8GB (2x4GB) HX421S13IBK2/8 DDR4 2133MHz HyperX Impact SODIMM

Intel HD Graphics 520: Beta_15.40.18.64.4380

Please help

Thanks

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IUman
Honored Contributor II
1,597 Views

Did you try the driver from the link I posted above?

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ABlad1
Beginner
1,597 Views

Yes, beta version 3480.

Confirmed correct installation through device properties.

Made no change to performance, driver continues to crash

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ABlad1
Beginner
1,597 Views

I have tried the new Beta 15.40.20.4404 from https://downloadcenter.intel.com/download/25848/Intel-Beta-Graphics-Driver-for-Windows-7-8-1-10-15-40- https://downloadcenter.intel.com/download/25848/Intel-Beta-Graphics-Driver-for-Windows-7-8-1-10-15-40-

But still no change, constant driver crashing over HDMI with audio levels extremely variable in volume, right channel not working at all (before you ask, yes I've connected my old HTPC via HDMI and the speakers are ok (TV is Sony KDL-46X200)

Is there anything I can do to help with your investigation? ie provide logs, try other drivers, etc

This is a branded, latest 6th gen Intel NUC, very disappointing

Intel NUC BOXNUC6I3SYK i3-6100U

Samsung 950 Pro 256GB M.2 SSD MZ-V5P256BW

Kingston 8GB (2x4GB) HX421S13IBK2/8 DDR4 2133MHz HyperX Impact SODIMM

Windows 10 Home 64 bit

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IUman
Honored Contributor II
1,597 Views

We are aware of some flicking issues related with Windows 10 for now I suggest following the steps shown at the following thread:

/thread/91353 https://communities.intel.com/thread/91353

You will see the correct answer

Also, I suggest you to have the https://downloadcenter.intel.com/download/25864/BIOS-Update-SYSKLi35-86A-?product=89186 latest BIOS version installed.

Please see http://www.intel.com/content/www/us/en/support/boards-and-kits/000005850.html F7 BIOS Update Instructions for Intel® NUC

Regards,

Ivan

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KSahi1
Beginner
1,597 Views

Hi,

I have same flickering issue with HP 820 G3. I have installed all what HP has suggested.

- OS : Win10 x64 and Win7 x64

- Bios 1.07

- Driver version 20.19.15.4457

- Slim dock 2.30 firmware fix

These didnt help much, but when i did lowered all my 1920x1080 displays to 1680x1050 resolution flickering stopped and this seems to be only workaround for our installations what really works at this moment.

Regards,

Kimmo

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idata
Employee
1,597 Views

Hello:

 

 

Thank you very much to all the peers participating on this thread for all the information provided.

 

 

To BrandonDavis, please let me know if the information on this thread was helpful for you, and if the problem got fixed or still persists?

 

 

Any questions, please let me know.

 

 

Alberto

 

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