Windows 10 Intel Hd graphics 4600 Driver crashing, Every driver update not working!!!

[RMend7]

I would really like to have some help with this, ever since i updated to windows 10 when it first came out i randomly get graphic crashes and in the past 3 months its happening over 15 times aday its almost impossible to so anything,i dont know exactly what it says when it crashes but it does it failed then recovered. it says windows 8 graphics driver fail and im on windows 10 so maybe thats the problem. Please dont give me a link to download the new drivers or whatever cause i was reading a simualr form and downloaded everything you guys said to download and all of them said this processor is not compatible or didn't work with it (something like that dont really remember) i also downloaded the intel update utility and said im all up to date. Ive tried almost everything i found looking at forms and watching videos and nothing works ive spent over 20 hours over the course of 3 months trying to fix this its getting to the point where i cant do anything anymore. im on a Asus Rog gaming laptop and it also has a nividia GeForce 860m GFX.

Here is my specs.

Intel(R) HD Graphics 4600

Report Date: Thursday, July 21, 2016

Report Time [hh:mm:ss]: 10:45:58 PM

Driver Version: 10.18.15.4256

Operating System: Windows* 10 Pro Insider Preview (10.0.10586)

Default Language: English (Canada)

Physical Memory: 16267 MB

Vendor ID: 8086

Device ID: 0416

Device Revision: 06

Graphics Output Protocol (GOP) Version: 5.0.1036

Current Resolution: 1920 x 1080

Processor: Intel(R) Core(TM) i7-4700HQ CPU @ 2.40GHz

Processor Speed: 2394 MHz

Processor Graphics in Use: Intel(R) HD Graphics 4600

Shader Version: 5.0

OpenGL* Version: 4.3

OpenCL* Version: 1.2

* Microsoft DirectX* *

Runtime Version: 12.0

Hardware-Supported Version: 11.1

* Devices connected to the Graphics Accelerator *

Active Displays: 1

* Built-in Display *

Display Type: Digital

DDC2 Protocol: Supported

Gamma: 2.2

Connector Type: Embedded DisplayPort

Device Type: Built-in Display

Maximum Image Size

Horizontal Size: 14.96 inches

Vertical Size: 8.27 inches

Supported Modes

1920 x 1080 (60p Hz)

Raw EDID:

00 FF FF FF FF FF FF 00 06 AF 9D 21 00 00 00 00

00 16 01 04 90 26 15 78 02 C8 95 9E 57 54 92 26

0F 50 54 00 00 00 01 01 01 01 01 01 01 01 01 01

01 01 01 01 01 01 14 37 80 C0 70 38 20 40 30 64

36 00 7D D6 10 00 00 18 00 00 00 0F 00 00 00 00

00 00 00 00 00 00 00 00 00 20 00 00 00 FE 00 41

55 4F 0A 20 20 20 20 20 20 20 20 20 00 00 00 FE

00 42 31 37 33 48 57 30 32 20 56 31 20 0A 00 51

* Other names and brands are the property of their respective owners.

[idata]

Hi Hiyo33,

I need to collect more details of your system before giving to you a workaround. Run our Intel® System Support Utility and send to me the results.https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility?product=91600 https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility?product=91600 How to attach a file:-Click on reply-Click Use advanced editor (upper right side)-Click Attach (lower right hand) Also; tell me when you are getting the errors, which application you are using. Regards,Mike C

[RMend7]

The crashes happen randomly when i play high CPU intensive games.

[KL2]

Hiyo33 wrote:

and it also has a nividia GeForce 860m GFX.

Shouldn't the laptop be using the GeForce during a game? Isn't that how the hybrid graphics work in that laptop?

The first things I noticed on the download page for that ASUS notebook:

"Please update ASUS Splendid to v3.11.0001 or newer to avoid compatibility problems caused by upgrading to Windows 10."

"To avoid displaying OSD abnormally due to compatibility issue after upgrade to Windows 10, please update ATKPackage to v1.0.0038 or above." (OSD - On Screen Display)

I realize both pieces of software probably aren't the source of your problem, but strange things can happen with out of date programs running in the background.

Anywho, your currently installed graphics drivers:

Intel HD 4600: 10.18.15.4256

nVidia GeForce GTX 860M: 10.18.13.5946

Both of those are out of date, especially the Intel HD 4600.

The Intel Setup program for their graphics driver usually gripes when it encounters a laptop with hybrid graphics (like yours), and it will tell you to consult your manufacturer for a driver. You can get around this by installing the driver in Device Manager: http://answers.microsoft.com/en-us/insider/wiki/insider_wintp-insider_devices/how-to-install-and-update-drivers-in-windows-10/a97bbbd1-9973-4d66-9a5b-291300006293 http://answers.microsoft.com/en-us/insider/wiki/insider_wintp-insider_devices/how-to-install-and-update-drivers-in-windows-10/a97bbbd1-9973-4d66-9a5b-291300006293

So, despite your aversion to updating drivers, give these a shot--using the Device Manager step for the Intel GFX driver, if necessary:

Intel: https://downloadcenter.intel.com/download/26079/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen- https://downloadcenter.intel.com/download/26079/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-

(Download the .zip package, that way you can point Device Manager to the 'Graphics' folder)

Nvidia: http://www.nvidia.com/download/driverResults.aspx/105039/en-us http://www.nvidia.com/download/driverResults.aspx/105039/en-us

[KL2]

I should also mention that if you choose to update the Intel graphics driver by using the Device Manager method, you should uninstall the old version of the Intel graphics driver in Control Panel first.

[idata]

Hi Hiyo33, Let me know if Gize2 troubleshooting solves the issue.

Mike C

[MHenn2]

I am having similar issues with the graphics display driver crashing and recovering. However when this happens I still have to exit the program I am in and reload. Screen is freezing during gameplay..and then erroring program helldivers, seems display/graphics related.

Steam: Galactic civilization 3, helldivers

I have the most updated recommended driver by HP, the driver stated above does not appear to be a solution.

[idata]

Hi mhennick88,

I will try to improve the graphics performance of your system. I reviewed the results of the test and I noted you are using 2 types of memory (different brand and quantity). Additionally, the graphics driver version is higher than the driver proposed by Hewlett-Packard website. I suggest you the following troubleshooting; install the latest motherboard drivers; uninstall and delete the current graphics driver first. Intel Chipset v10.1.1.9 Rev.A (Aug 14, 2016)Intel Management Engine v 11.0.0.1157 Rev.A (Aug 14, 2016)Intel Graphics Driver v 10.18.15.4256 Rev.A (Jun 16, 2016) HP ENVY Desktop - 700-414 drivershttp://support.hp.com/us-en/drivers/selfservice/HP-ENVY-700-Desktop-PC-series/7161708/model/7269347 http://support.hp.com/us-en/drivers/selfservice/HP-ENVY-700-Desktop-PC-series/7161708/model/7269347 If problem continues, make a test with just the memory stick 8GB – Hyundai: HMT41GU6BFR8A-PB You can give a try to our latest generic graphics driver version 4463. Download the file name 15.40.25.4463.zip and install it manually.https://downloadcenter.intel.com/download/26079/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?product=81496 https://downloadcenter.intel.com/download/26079/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?product=81496 Use the steps below:1-Download the zip file of the driver from downloadcenter, unzip and keep the file on the desktop.2-Turn Internet connection off3-Go to device manager>Display Adapter, right click Intel HD graphics and select uninstall driver (check delete box)4-Restart the computer5-Go to device manager>Display Adapter, right click over Microsoft generic driver select Update driver, browse search for graphics folder at desktop (step 1)6-Restart system and review graphics driver version installed from device manager or Graphics control Panel. In regards to your games, Intel has tested HELLDIVERS and it is recommending to use a higher graphics card (HD 5500). However, I suggest you change the game settings as follow:https://gameplay.intel.com/GamesSettings/7219/75043/Intel%C2%AE%20Core%E2%84%A2%20i5-4570%20Processor%20(6M%20Cache,%20up%20to%203.60%20GHz) https://gameplay.intel.com/GamesSettings/7219/75043/Intel%C2%AE%20Core%E2%84%A2%20i5-4570%20Processor%20(6M%20Cache,%20up%20to%203.60%20GHz) We have not tested the game Galactic civilization 3 yet; however, I recommend you to change the settings of it to low. Let me know how it goes.Mike C