Need Help Connecting via HDMI to Sharp Aquos LC-60E69U via Intel HD Graphics 3000

[idata]

Hello all!

I'm having a heck of a time with this. I am trying to use the mini HDMI out on my Dell Latitude E6320 to connect to my Sharp Aquos LC-60E69U LCD television. Bottom line, the computer is not recognizing the TV - not sure if it is an EDID problem or what!

Operating System - Windows XP service pack 3

It lists the Intel HD Graphics 3000 as the Processor Graphics in Use

Video BIOS is 2089.11

I started with the following article/page to resolve the issue:

http://www.intel.com/support/graphics/sb/CS-004653.htm http://www.intel.com/support/graphics/sb/CS-004653.htm

When I pull up the Graphics and Media Control Panel, I get the image in step 6 Figure 3. However, I have no option in the dropdown for Television...and therefore I cannot change the settings accordingly.

• I updated the Intel Video driver
  • Product Detectedhttp://www.intel.com/p/en_US/support/highlights/graphics/cp2-hd3000 Intel® Processor Graphics 3000Current Driver Installed6.14.10.5394Your driver is current.
• Reconnected and powered on in sequence
• Booted up ro review the BIOS and found no alternative settings for display
• Looked do deselect the "mirror" option for display, but was not able to clearly identify that. I did verify that I only have one monitor selected - teh screen is the default. At work I do not run the monitors in paralell...so I don't believe that this is the issue either.

Thinking that the television may not be sending the EDID correctly, I searched on Sharp's website for an updated driver for the TV - but none were available.

I searched for and found some updates available for the computer - two for the BIOS and two Video. I will go ahead and install them anyway if I can as I received the computer in September and these are dated November 2011.

Can anyone offer any other solutions??? i found a few EDID check and mod sites...but I don't know that I have the skills to go quite that far.

Please help!

[Allan_J_Intel1]

Hi there!

Intel does not provide assistance when you need to modify EDID. I recommend testing a different graphics driver version for your graphics controller

http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=20611&ProdId=3319&lang=eng&OSVersion=Windows%20XP%20%20*&DownloadType=%0ADrivers%0A

Also, please bear in mind hat you need to use straight cables for the EDID to read it properly. This case will be HDMI to HDMI

Please try testing drivers from your computer manufacturer.

Thank

Allan.