Category
Questions
Answers (N/A if not applicable)
Description
Provide a detailed description of the issue AND 'does it fail every single time, or only sometimes?' If you can offer a % rate please do.
Windows 10 bugchecks and restarts when clicking 'Next' on the Office 2013 first run wizard, citing ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY. Resulting memory.dmp blames igdkmd64.sys
Hardware (HW)
Brand and Model of the system.
Dell Latitude E7440, Dell Latitude E7450
Hybrid or switchable graphics system? ie Does it have AMD or NV graphics too?
No
Make and model of any Displays that are used to see the issue (see note2 below).
LFP = Local Flat Panel (Laptop panel)
EFP = External Flat Panel (Monitor you plug in)
LFP in both cases
How much memory [RAM] in the system (see note2 below).
8GB
Provide any other hardware needed to replicate the issue.
ie: Cables&brand, cable type [vga, hdmi, DP, etc], dock, dongles/adapters, etc
N/A
Hardware Stepping (see note1 below).
Intel HD Graphics 5500 revision 9
Software (SW)
Operating System version (see note2 below).
Windows 10 Enterprise 64-bit (build 10240)
VBIOS (video BIOS) version. This can be found in "information page" of CUI (right click on Deskto...
