Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
20493 Discussions

"This installation package is not supported by the processor type"

ncj7
Beginner
2,906 Views

I have downloaded suitable graphics driver for my pc but it showing this statement...!

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6 Replies
AlHill
Super User
910 Views

How about a little more information?

What is the complete processor model number?

What operating system are you using?

What is the complete model number of your system or motherboard?

What graphics package were you attempting to install?

Doc

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ncj7
Beginner
910 Views

"Intel R core (TM) i3-6098P CPU @ 3.60Ghz (4CPUs),~3.6GHZ"This is my processor details.

I am using Windows 10 64-bit.The system no. of my pc is B5C0024B-7514-EEA0-FC63-B06EBF2ACFF6.

I was trying to install Intel® Graphics Driver for Windows* [15.65] for my pc. And thankyou for your reply,Sir...

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AlHill
Super User
910 Views

Your (Skylake) processor supports Intel HD Graphics 510

https://ark.intel.com/products/93366/Intel-Core-i3-6098P-Processor-3M-Cache-3_60-GHz Intel® Core™ i3-6098P Processor (3M Cache, 3.60 GHz) Product Specifications

You can find the driver here:

https://downloadcenter.intel.com/product/88351 Downloads for Intel® HD Graphics 510

You should try the drivers from your manufacturer site first.

Doc

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ncj7
Beginner
910 Views

Sir,I used the website ,but also it showing the same statemen...!!!

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idata
Employee
910 Views

Hello, everyone.

 

 

Nirankancj7: in order for you to achieve the installation of the drivers please download the .zip file of these by clicking https://downloadmirror.intel.com/27484/a08/win64_15.65.4.4944.zip here. Then, please follow this guide: https://www.intel.com/content/www/us/en/support/articles/000005629.html https://www.intel.com/content/www/us/en/support/articles/000005629.html

 

 

Please share with us the results.

 

 

 

Antony S.
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idata
Employee
910 Views

Hello, Niranjancj7.

 

 

I would like to double check if you were able to perform the troubleshooting steps that I attached in the post above and the results.

 

 

 

Antony S.
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