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Problem: display flickering with intel graphics 620 uhd HELP!

NMart9
Beginner
2,581 Views

https://twitter.com/IntelSupport https://twitter.com/IntelSupportI have a problem with an Intel graphics 620UHD. I have an ASUS laptop 430UA. The specifications are the following:

Intel core i7 8550U

Intel graphics 620UHD

I've installed Linux Mint 18.3 Cinammon64bit, cinnamon 3.6.7 kernel 4.13.0-32

Everytime the display of laptop, 192x1080, is flickering

What can I do????? HELP!!!

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idata
Employee
1,010 Views

Hello nesmaba,

 

 

I understand that you are having problems with the display since it flickers while in use. Regarding this issue we have the latest microcode for your system that could actually help with the issue. Please refer to the following link:

 

 

https://downloadcenter.intel.com/download/27337/Linux-Processor-Microcode-Data-File%3Fproduct%3D122589 https://downloadcenter.intel.com/download/27337/Linux-Processor-Microcode-Data-File?product=122589

 

 

The microcode has been developed to fix any issues that could happen with the processor and since the Graphics Controller is integrated it could help with your current issue. If this does not help then I would recommend you to try requesting support in the following site, they provide assistance for Linux graphics problems:

 

 

https://01.org/ https://01.org/

 

 

 

I hope you find this helpful.

 

 

 

Regards,

 

David V
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idata
Employee
1,010 Views

Hello nesmaba,

 

 

I am following up with your case and see that we have not heard back from you.

 

 

If you need more assistance do not hesitate to reply.

 

 

 

Regards,

 

David V
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