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Intel HD Graphics Control Panel won't save settings

AA34
Beginner
3,374 Views

I recently purchased an Aspire V3-572G with an Intel HD Graphics 5500. When I disable the Display Power Saving Technology for on battery it will not save the settings after a restart. It won't start on the profile I've created or stick with what I have as the current settings and either would work.

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Kevin_M_Intel
Employee
2,312 Views

Hello twd,

I have tested this on a Dell Laptop and I was able to set the Display Power Saving Technology as "disabled" and restarted the system and once it came up it was working fine and the same option was selected.

Please click on Apply when setting up a special configuration on Intel® HD Graphics Control Panel. You can also try updating the graphics driver.

It is important to say that our driver is generic for your computer. This can cause loss of the special features that OEM may have included. If you want to install our driver, here you have the download link:

https://downloadcenter.intel.com/download/24785/Intel-Iris-and-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit https://downloadcenter.intel.com/download/24785/Intel-Iris-and-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit

If during the installation you have problems, try these steps:

/docs/DOC-22542 https://communities.intel.com/docs/DOC-22542

Kevin m

AA34
Beginner
2,312 Views

It wouldn't let me install your version til I uninstalled my own first and my settings were reset, but I'm still having the same issues. I'm assuming this means this problem is on acer's end. The profile I made was still on there, but everything else was reset.

I wonder if you have some idea what the problem could be so I could take it to acer. Last time I called them they just told me the generic steps of uninstalling the driver and refreshing my pc to fix it, but neither helped.

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Kevin_M_Intel
Employee
2,312 Views

I am not sure what can be the problem with their driver but I recommend you testing the manual driver installation. You can try with that:

/docs/DOC-22542 https://communities.intel.com/docs/DOC-22542

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