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Intel HD Graphics 520 - Driver version 22.20.16.4815 Resume from sleep display corruption Issue

RSund3
Beginner
2,860 Views

Hello,

.

I have been having issues with various recent Intel HD graphics 520 drivers.

Steps to reproduce Issue:

1. Allow laptop to go into sleep (S3) automatically or by selecting sleep

2. Resume laptop

3. Display is corrupted - no image but vertical lines and a block (that I assume is the cursor)

 

This bug is 100% reproducible with the following Intel HD Graphics 520 drivers -

1. 15.4702.4815

2. 15.4605.4771

It does not happen when I roll back the driver to an older version

Laptop Make & Model: Acer Aspire R5-471T

Appreciate any ideas on how to resolve this issue so that I can use the latest graphics drivers.

Am attaching the Intel Graphics driver report as well.

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APMichael
New Contributor I
1,079 Views

Please check the following thread: /thread/116427 https://communities.intel.com/thread/116427

But sadly, it looks like Intel won't help. You can just check if Acer offer a new BIOS for your laptop.

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RonaldM_Intel
Moderator
1,079 Views

Hello Everyone,

I would like to confirm that Intel is investigating this issue.

Please refer to this thread:

This is where we will be posting all news and updates concerning this situation.

I'll proceed to lock this thread in order to keep all reports under the same thread for increased visibility.

Kindest Regards,

Ronald M.

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