Do you plan to release a graphic driver 15.40 for Windows 7, 64 bit for 4th generations (i-7 4600M) in order to play FIFA17?

[PPawe1]

Do you plan to release a graphic driver 15.40 for Windows 7, 64 bit for 4th generations (i-7 4600M) in order to play FIFA17?

[idata]

Hello thebest78:

In regard to your question, in order not to provide false expectations, there is no any official statement provided by Intel saying that there will be a new driver release for Windows® 7-64 for Intel® HD Graphics 4600 controller that is the one the processor supports, if by any chance there is a new driver release then you should be able to see it here: https://downloadcenter.intel.com/ https://downloadcenter.intel.com/ You can always try the following driver, it is version 4414, that is the latest version for the graphics controller that the processor has, please let me know the results of trying that driver: https://downloadcenter.intel.com/download/25978/Intel-Graphics-Driver-for-Windows-7-8-1-15-36-?product=81496 https://downloadcenter.intel.com/download/25978/Intel-Graphics-Driver-for-Windows-7-8-1-15-36-?product=81496 Also, what is the problem when you play FIFA 17? What is the model of the board? If this is a laptop, what is the model of the laptop? Any questions, please let me know. Alberto

[PPawe1]

I tried to instal the graphic driver 15.36 .... 4414, however my laptop instaled finally the driver 10.18.14.4414 from 23 march 2016, I dont know if it's correct.

Problem with FIFA17:

First, there are no heads of players.

Second, much more important, the game crashes during matches. Sometimes in first minute, sometimes in twenties, One time I finished first half and the game crashed in 54 minute of the match.

And I'd got the message: The graphic driver Intel HD Graphics Drivers for Windows 8(R) stoped responce, but it recovered efficiency.

I also have FIFA 16, and with this game everything is fine. With fifa 17, till crashes, also everything seems fine. There are no lags.

My computer:

HP Probook (laptop) with Intel core i7-4600M CPU 2.9GHz

RAM - 8 GB

Windows 7 Enterprise 64 bit

Graphic card is, perhaps, integrated.

[idata]

Hello hebest78:

Thank you very much for that information. Did you try to install the latest graphics driver from HP: http://support.hp.com/us-en/drivers/selfservice/identify?q=HP+Probook&tool=s-002# Z7_3054ICK0K8UDA0AQC11TA930O2 http://support.hp.com/us-en/drivers/selfservice/identify?q=HP+Probook&tool=s-002# Z7_3054ICK0K8UDA0AQC11TA930O2 Also we will try to replicate the issue in our lab, but in order for us to be able to do that, we need the following information, please fill the chart with as much information as you can: CategoryQuestionsAnswers (N/A if not applicable)DescriptionProvide a detailed description of the issue Please place an X to the right of the option showing how often you see this issue using specific steps. (Ex: 'Every few times a game is started it flickers.' <- This would be "Often")</span> Always (100%): Often (51-99%): Sporadic (20-50%): Very Sporadic (<20%):</span>Hardware (HW)Brand and Model of the system. Hybrid or switchable graphics system? ie Does it have AMD or NV graphics too? Make and model of any Displays that are used to see the issue <span style="border: none windowtext 1.0pt; padding: 0...

[PPawe1]

Ok, I installed a new graphic driver from the HP page: 10.18.14.4432 from 16 April 2016, however, FIFA17 still crashes, and the players dont have their heads.

I'm attaching you two files, with some data as you asked.

[PPawe1]

Category

Questions

Answers (N/A if not applicable)

Description

Provide a detailed description of the issue

Please place an X to the right of the option showing how often you see this issue using specific steps. (Ex: 'Every few times a game is started it flickers.' <- This would be "Often")</span>

Always (100%): X

Often (51-99%): Sporadic (20-50%): Very Sporadic (<20%):</span>

Hardware (HW)

Brand and Model of the system.

HP Probook 640 G1

Nr modelu: D9R53AV

Nr seryjny: CNU4209YKG

Hybrid or switchable graphics system?

ie Does it have AMD or NV graphics too?

Integrated graphic system

Make and model of any Displays that are used to see the issue (see note2 below).

LFP = Local Flat Panel (Laptop panel) EFP = External Flat Panel (Monitor you plug in)

LFP and EFP (EFP both ports: vga and display port, same results)

<td style="border-top: none; border-left: none; border-bottom: solid windowtex...

[PPawe1]

and movie..., however the view is upside down, appologies

When the aplication crashes, whole screen turn black, and on the buttom the message appears: The graphic driver Intel HD Graphics Drivers for Windows 8(R) stoped responce, but it recovered efficiency.

https://www.youtube.com/watch?v=Gl3lQci0lo0&feature=youtu.be wp 20161228 14 33 55 pro - YouTube

[idata]

Hello thebest78:

Thank you very much for providing that information. Now we will try to replicate the issue in our lab in order to try to find a possible fix for this issue, as soon as I get any details I will post all the information on this thread. Any questions, please let me know. Alberto

[idata]

Hello thebest78:

I just wanted to let you know that we are still doing the investigation currently on this matter, but I just received an update, could you please try the following driver? It is version 4170, please try it and let me know the results: https://downloadcenter.intel.com/download/24870/Intel-Iris-Iris-Pro-and-HD-Graphics-Driver-for-Windows-7-8-8-1-64bit?product=81496 https://downloadcenter.intel.com/download/24870/Intel-Iris-Iris-Pro-and-HD-Graphics-Driver-for-Windows-7-8-8-1-64bit?product=81496 Any questions, please let me know. Regards Alberto

[PPawe1]

I will try later this day, but it looks like the older that I already have.

[PPawe1]

I tried to instal that driver, you posted above. I got the message:

Perhaps, becouse the driver you gave me, is older. When I uninstalled my (newer) driver and try to install yours I got the message:

which says, that this system dosen't fulfill minimal requairments for this software. Probably, this driver is not for Windows 7 64bit and processor 4'th generation...

After that, I went back to my previous driver.

[idata]

Hello thebest78:

Thank you very much for letting us know that information and for test the driver. In that case we will continue with our investigation to try to find a possible solution for this problem. As soon as I get any updates I will post all the information on this thread. Any questions, please let me know. Alberto

[PPawe1]

Probably, some problems are overcome in this driver:

https://downloadcenter.intel.com/download/26347/Intel-Beta-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40- Download Intel® Beta Graphics Driver for Windows® 10 and Windows 7*/8.1* [15.40]

It's prepared for FIFA17, however, this driver dosent work with Windows 7 64 bit and 4600M GPU.

[PPawe1]

One more thing... As I mentioned in the table, when laptop works only on battery, the game doesn't crash, however, it works very slowly.

Maybe, when the power cable is plugged in, there is too much power for the GPU and then it crashes.

Still there is a problem with players' heads.

[idata]

Hello thebest78:

I just wanted to let you know that I sent you a private message. Regards Alberto