Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
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Need help updating drivers

AWort1
Beginner
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First off, let me say that I'm an idiot when it comes to computers. I don't know practically anything about this stuff, so I've had no luck in trying to update drivers and processor. I want to play some different games with my friends, but they won't start. I finally figured out what my problem was; my graphics card doesn't meet the minimum requirements. I don't really know what that means, but I want to fix it. Please help. I'll post my system info below.

SYSTEM INFORMATIONComputer ManufacturerComputer ModelOperating System (O/S)Microsoft Windows 10 (build 10586), 64-bitOperating System Build (O/S)10586Operating System (version)10.0.10586System RAM4.0 GBCD or DVD DeviceTSSTcorp CDDVDW TS-L633FSystem Hard Drive OverviewSystem Total Storage Size:450.1 GBLocal Disk C:\450.1 GBUsed space:54.9 GBFree Space:395.2 GB GRAPHICS INFORMATIONGraphics Product [1]http://www.intel.com/support/graphics/sb/CS-033848 Intel®HDGraphics2000Graphics Driver Version9.17.10.42293D AccelerationYesHardware Transform & Lighting SupportYesVideo Memory1.6 GBVertex Shader Support4.1Pixel Shader Support4.1Microsoft DirectX* Version11.0 PROCESSOR INFORMATIONManufacturerIntelModelhttp://www.intel.com/p/en_US/support/ Intel(R) Pentium(R) CPU B940 @ 2.00GHzIntel Processor analysis toolshttp://www.intel.com/support/processors/sb/CS-015477.htm Intel Processor analysis toolsCPU Speed2.0 GHz
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idata
Employee
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Hello, Jespey:

 

Thank you for contacting the Intel Communities.

 

If the scenario that you are in is, that as per the game requirements, your graphics card doesn't meet with the minimum requirements, then a newer processors is going to be needed.

 

The second option can be, you are installing a graphics driver and you get that message, then in this case it would be related to the support of Windows 10* in this platform you have (Intel® Pentium® Processor B940) I recommend you to check the link below and look for "Intel® Pentium® Processor 900/B900/G600/G800 Series with Intel® HD Graphics" this is your product.

 

http://www.intel.com/content/www/us/en/support/graphics-drivers/000005526.html# pentium http://www.intel.com/content/www/us/en/support/graphics-drivers/000005526.html# pentium

 

Please do let me know if this clarifies your inquiry, so I can provide you with further support if needed.

 

If any additional questions or inquiries are present, feel free to contact us back.

 

Regards,

 

Esteban C
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idata
Employee
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Hello, Jespey:

 

 

Thought I would just check in and find out if you were able to get the drivers installed in your system

 

 

I look forward to hearing from you.

 

 

Regards,

 

Esteban C
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