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issue with intel graphics 530.screen goes blank and then comes back

bbill5
Beginner
1,840 Views

im having an issue with intel graphics where my screen will randomly go blank and come back.this happens at very random times and ive tried everything to fix it with no success.it will happen very radnomly.my screen will go blank for like 1 second and then comes back.i confrimed its not a monitor problem and i tried a diffrent display port still no success.the blank screen is very random

i tried

uninstalling intel drivers and reinstalling them

rolling back to older drivers

installing latest drivers

uninstalling win10 and rolling back to 8.1(clean disk wipe)

clearing cmos# resettig bios settings.

i tried everything and im still having this issue.i also had my screen randomly go blnk while in the bios but pc still running.if anyone can assist me on this i will be grateful.

msi z170a gamming m7

i5 6600k

8gb ddr4 2133mhz ram

850w corsair rmi psw

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6 Replies
bbill5
Beginner
471 Views

i tried these drivers and im still getting those random blank screen.the screen will go black for 1 second and come back

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bbill5
Beginner
471 Views
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AKhod1
Beginner
471 Views

Please try following things:

  1. Reseat cable between monitor and graphics card.
  2. Reseat graphics card.
  3. Try a different cable.
  4. Try different ports on the graphics card and monitor.
  5. Try your monitor on a different system.
  6. Try a different monitor.
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bbill5
Beginner
471 Views

how about you try the following things instead:

read the original post before copying and pasting solutions.

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idata
Employee
471 Views

Thank you for letting know about this matter.

 

I wanted to try to see if this was a driver issue but since this is also happening at BIOS level. This is an indication you have a hardware failure.

 

I would recommend contacting Intel for processor warranty service.

 

 

http://www.intel.com/content/www/us/en/support/contact-support.html# @12 http://www.intel.com/content/www/us/en/support/contact-support.html# @12

 

 

Allan.
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