Processors
Intel® Processors, Tools, and Utilities
14404 Discussions

help me to choose Compatible graphic driver to my laptop

jtaho
Beginner
1,783 Views

hi

my laptop is asus (n56jrh) - windows 10 enterprise version X64 clean installed  

i think my internal graphic : intel 4600 HD graphic has Incompatibility with my other graphic NVIDIA GeForce GTX 760M

so today i cleaned it by Display.Driver.Uninstaller.17.0.6.4

but now i am looking for a Compatible graphic driver to my laptop

i found this links , but i dont know which one is good for my pc and i should say recently i have changed my laptop monitor

i tried to use Intel(R) Driver Update Utility 2.7.2 , but i shows none of drivers need update

https://downloadcenter.intel.com/download/26682/Graphics-Intel-Graphics-Driver-for-Windows-15-40-?product=75116 Download Intel® Graphics Driver for Windows* [15.40]

https://downloadcenter.intel.com/download/25977/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-33-?product=81499 Download Intel® Graphics Driver for Windows® 10 and Windows 7*/8.1* [15.33]

Monitor

Name Generic PnP Monitor on Microsoft Basic Display Adapter

Current Resolution 1280x720 pixels

Work Resolution 1280x680 pixels

State Enabled, Primary, Output devices support

Monitor Width 1920

Monitor Height 1080

Monitor BPP 32 bits per pixel

Monitor Frequency 64 Hz

Device \\.\DISPLAY1\Monitor0

Intel Microsoft Basic Display Adapter

Manufacturer Intel

Model Microsoft Basic Display Adapter

Device ID 8086-0416

Revision 7

Subvendor ASUStek Computer Inc (1043)

Current Performance Level Level 0

Voltage 0.825 V

Driver version 10.0.15063.0

0 Kudos
5 Replies
idata
Employee
651 Views

Hello javadth,

 

 

Thank you for contacting the Intel community.

 

 

If you have the Intel® HD Graphics 4600, the driver available can be located here:

 

https://downloadcenter.intel.com/download/26682/Intel-Graphics-Driver-for-Windows-15-40-?product=81496 https://downloadcenter.intel.com/download/26682/Intel-Graphics-Driver-for-Windows-15-40-?product=81496

 

 

Now, since you have an OEM (Original Equipment Manufacturer) system, I suggest you to uninstall both of the graphics drivers you have installed, the Intel® driver and NVIDIA driver, then install the Intel® graphics driver manually, please see how to http://www.intel.com/content/www/us/en/support/graphics-drivers/000005629.html Manually Install an Intel® Graphics Driver in Windows® 10 and Windows 8*/8.1*, once you have the Intel® graphics driver installed go ahead and install the NVIDIA, you should be able to download it here:

 

http://www.geforce.com/hardware/notebook-gpus/geforce-gtx-760m http://www.geforce.com/hardware/notebook-gpus/geforce-gtx-760m

NOTE: This link is being offered for your convenience and should not be viewed as an endorsement by Intel of the content, products, or services offered there.

 

 

We need to install the Intel® driver first to avoid any issue with one driver and the other.

 

 

 

I hope that helps.

 

 

 

Regards,

 

 

 

Ivan.

 

0 Kudos
jtaho
Beginner
651 Views

intel_corp

thanks

but i think my inter and nvidis agraphic card drivers has Incompatibility and when i install both of them my LAPTOP face with BSOD

so for testing i removed intel graphic and then problem solved , last night my windows update center automatically updated my intel graphic and again my laptop crashed

ps : on than link that you gave there is link for x64 version , which of them i should use ?

0 Kudos
idata
Employee
651 Views

If you follow the manual procedure to update the graphics driver you will need to choose the zip file which is the second option.

 

 

If this does not work, Intel's generic graphics drivers from the Intel website do not work on some computers that support Switchable Graphics. It depends on your computer's hardware configuration. If you encounter problems using the generic driver, Intel recommends reinstalling the latest validated driver from your computer manufacturer for your system.

 

 

You should be able to get the proper driver for your system here:

 

https://www.asus.com/Laptops/N56JR/HelpDesk/ https://www.asus.com/Laptops/N56JR/HelpDesk/

 

NOTE: This link is being offered for your convenience and should not be viewed as an endorsement by Intel of the content, products, or services offered there.

 

 

 

Best regards,

 

 

 

Ivan.

 

0 Kudos
jtaho
Beginner
651 Views

the problem is there is not much more drivers for my device in asus website

there is a driver just for updating asus BIOS

https://www.asus.com/Laptops/N56JR/HelpDesk_Download/ https://www.asus.com/Laptops/N56JR/HelpDesk_Download/

0 Kudos
idata
Employee
651 Views

The driver I posted on the link above is the proper driver for the Intel® HD Graphics 4600 but it is a generic driver, if this driver cannot be install not even manually then your computer manufacturer ASUS does not allow the installation of a generic driver.

 

 

I suggest you to contact ASUS for you to get the proper support for your system. You should be able to get support here:

 

https://www.asus.com/support/ https://www.asus.com/support/

 

 

 

I have also sent you a private message.

 

 

 

Best regards,

 

 

 

Ivan.

 

0 Kudos
Reply