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Hello !
my laptop are inspiron 3521 and i have intel hd 4000, when i go to control panel to set the resolution i see the maximum 1366x726
when i tried go to intel graphixs and set a custom resolution i see this
i need help please ! thanks
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- Intel® HD Graphics
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Hello epixman,
I understand you are trying to set a screen resolution of 1920x1080 in your Dell* laptop.
Let me apologize for any inconvenience this issue may be causing to you.
In order to help you better I would like to get the Intel Graphics Driver Report. This link will show you how to generate it https://www.intel.com/content/www/us/en/support/articles/000005848/graphics-drivers.html https://www.intel.com/content/www/us/en/support/articles/000005848/graphics-drivers.html
Are you using the built-in display of the laptop only?
Regards,
Fred D.
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ys i am using laptop screen, not another screen
sorry if i didnt understand well
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Hello epixman,
Thanks for the information you sent to me.
There is a chance the laptop manufacturer may have configured the built-in display to support up to 1366x768 screen resolution. This appears to be a limitation of the laptop screen itself, not a limitation of the graphics controller. If you need to get 1920x1080 you may try connecting an external monitor.
Our graphics controller supports the following screen resolutions:
- DisplayPort* 2560 x 1600
- HDMI, DVI and VGA 1920x1080
I recommend also contacting the laptop manufacturer in order to confirm the built-in display was designed to work at 1366x768 screen resolution. This link will give you their contact information http://www.dell.com/support/incidents-online/ae/en/aebsdt1/contactus/dynamic?lwp=rt http://www.dell.com/support/incidents-online/ae/en/aebsdt1/contactus/dynamic?lwp=rt
Regards,
Fred D.
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so, i cant change it by myself ??
if i can change it by my self please tell me...
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The manual of your laptop clearly states on page 16
Resolution (maximum) 1366 x 768source: http://downloads.dell.com/manuals/common/inspiron-15-3521_reference%20guide_en-us.pdf http://downloads.dell.com/manuals/common/inspiron-15-3521_reference%20guide_en-us.pdf
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