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Intel HD 4000 is not working correcty, and cannot download drivers

Jchil
Beginner
‎01-01-2017 03:42 AM
1,688 Views

I was gifted a laptop (Panasonic tough book cf-53) after installing all drivers i found that the Intel HD 4000 card was not showing up in dx diag. tried to download the driver straight from the sight and got the message "this installation package is not supported by this processor type"

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idata
Employee
‎01-03-2017 07:53 AM
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Hi,

 

 

I have checked specifications for the Toughbook 53 and it seems to have an Intel® HD graphics 4400.

 

Please try the following driver for Windows® 10 64 bit https://downloadcenter.intel.com/download/26229/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?product=81497 4501 and Windows® 7/8.1 version https://downloadcenter.intel.com/download/25978/Intel-Graphics-Driver-for-Windows-7-8-1-15-36-?product=81497 4414

 

 

Let me know your findings.

 

Allan.

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idata
Employee
‎01-09-2017 08:57 AM
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Were you able to install the latest Intel® HD graphics 4400 graphics drivers?

 

 

Allan.
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