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recently i installed win 7.
after installing intel 530 driver, system turned out black screen. i could see only mouse pointer but all black. nothing was working.
even ctrl+alt+del wasn't work.
but after uninstall 530 driver then it's ok
my system is
win 7
skylake 4500
m/b gigabyte B150 DH3
samsung 8gb ram
500GB hdd 2ea
pci display nvidia 460SE
nvidia is ok now
i have tried
change several intel 530 drivers old and new
delete everything and install only win7 and intel 530 driver
2~3times virus check
format all hdd
but i could'nt help myself
plz good advice.
thanx advance your answer
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Hello realmake,
I will me more than glad to assist you with your matter.
Before I can provide you further assistance, could you please provide us with the system report of your device?
You can get the system report at the following link:
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility Intel® System Support Utility
As soon as you reply I will continue with the investigation of your issue.
Best regards,
Angie
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Hello realmake,
Thank you for your reply,
Unfortunately, I am unable to open your report.
Could you please send it in another format? Or you can also add it directly to this thread.
Hope I can hear from you soon.
Best regards,
Angie
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thank you for your concern
here you are
Operating System:Microsoft Windows 7 Ultimate K(6.1.7601 Build 7601)Physical Memory (Installed):8 GBProcessor :Intel(R) Pentium(R) CPU G4500 @ 3.50GHzSystem Type:x64-based PCDisplay Adapter(s):NVIDIA GeForce GTX 460 SE21.21.13.7633System Manufacturer:Gigabyte Technology Co., Ltd.System Model:B150M-D3H-CFNetwork Adapter(s):802.11n USB Wireless LAN Card5.1.25.0Disk(s):JetFlash Transcend 8GB USB Device3.41 GB (available)6.1.7601.19133SAMSUNG HD502HJ SCSI Disk Device342.59 GB (available)6.1.7601.19133SanDisk Ultra USB Device21.27 GB (available)6.1.7601.19133WDC WD5000AAKS-00V1A SCSI Disk Device97.68 GB (available)6.1.7601.19133best regards.
realmake
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Hello realmake,
Thanks for your faster response.
I will continue with the investigation about your current matter.
I will try to reply as soon as possible with further information.
Regards,
Angie
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Hello realmake,
Could you please try to complete a manual install for the latest graphic driver for your Intel® HD Graphics 530, and confirm that you have the latest BIOS for your board.
http://www.gigabyte.com/products/product-page.aspx?pid=5491# bios GA-B150M-D3H (rev. 1.0) Intel® B150 Chipset - BIOS updates
http://www.intel.com/content/www/us/en/support/graphics-drivers/000005474.html How to Manually Install a Graphics Driver in Windows 7*
https://downloadcenter.intel.com/download/26404/Intel-Graphics-Driver-15-45- Intel® Graphics Driver [15.45] (Version: 15.45.10.4542 (Latest) Date: 11/9/2016)
Please let me know how it goes in order to further assist you if required.
Best regards,
Angie
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thank you Angie
i diid it
it's working now
i have
1. have upgraded M/B bios
2. changed onboard display option from Auto to Enable in bios option
3. installed new intel driver
then i could solve.
thank a lot again
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Hello realmake,
I am really glad to know that our information helps you to solve your concern.
If you need further assistance with other concerns, do not hesitate to use our forums:
/news https://communities.intel.com/news
Best regards,
Angie
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