intel 530 cannot wake up from sleep

[MKong2]

After the new update released I downloaded and installed it, I tried put my laptop into sleep mode and after pressing power button it still remains blank screen. How do I fix this?? I revert it back to 2015 October update and everything is fine.

[idata]

Hello, munhon:

Thank you for reporting this behavior.I would like to gather some information from your system in order to further assist you on this.This can be done with the Intel® System Support Utility, you can simply access the link below, download and install the utility, then scan your system with it, and finally attach the report given to your answer.https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility https://downloadcenter.intel.com/download/25293/Intel-System-Support-UtilityI look forward to hearing from you.Regards,Esteban C

[MKong2]

*Please take note, I'm currently use the old version of intel graphics card updates due to the blank screen after sleep mode issues.

[idata]

Thank you for the information provided munhon, let me further investigate into this scenario.

I will be providing my outcome as soon as available.Regards,Esteban C

[idata]

Hello, munhon:

I was checking this thread and wondered if you are still having this issue from sleep.Regards,Esteban C

[MKong2]

I'm waiting for your solution intel..

And i'm currently using older version of intel graphic drivers.

[idata]

Hello, munhon:

Thank you for your answer on this, I would like to check is one of the drivers below the one that triggers the issue? Please mark one if applicable.Beta 15.40.23.444415.40.22.4424Links: Beta: https://downloadcenter.intel.com/download/25957/Intel-Beta-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=88345 https://downloadcenter.intel.com/download/25957/Intel-Beta-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=8834515.40.22.4424 https://downloadcenter.intel.com/download/25948/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=88345 https://downloadcenter.intel.com/download/25948/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=88345If not present there, please test them and if the issue persists let me know, also provide me with the driver version that has the issue.Regards,Esteban C

[MKong2]

the version 15.40.22.4424, is the version that Im having problem with and the the beta version too. I'm looking foward to the new update for 530.

[idata]

Hello, munhon:

I understand, I would like to thank you for the information provide, I will be reporting this in order to provide you with a resolution on this, I will keep you posted.Regards,Esteban C

[idata]

munhon:

Intel has released a newer version of this driver.I would like to check if you have used this new driver in your system as well as to check how it behaves in terms of the sleep issue you were experiencing.Beta 15.40.26.4474: https://downloadcenter.intel.com/download/26099/Intel-Beta-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=88345 https://downloadcenter.intel.com/download/26099/Intel-Beta-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=8834515.40.25.4463: https://downloadcenter.intel.com/download/26078/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=88345 https://downloadcenter.intel.com/download/26078/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=88345Look forward to hearing from you.Regards,Esteban C

[idata]

Hi, munhon:

Just wanted to double check if you were able to use the drivers above?Hope I can hear from you.Regards,Esteban C