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i7 6700k BSOD

idata
Employee
1,453 Views

Hi guys,

(sorry for my english but it isn't my mother language) i have BSOF for a while, my desktop is composed by:

i7 6700k

Mb asus Ranger VIII

2X8 Corsair LPX

GeForce 980 OC

I've installed OS and used the pc normally, after 2 days while i was playing system crushed with BSOD and from that moment i wasn't able to using that normally but only on safe mode.

This morning I've understand that the problem was in CPU, from BIOS i've set 1 core and now all seems to go normally.

I want to ask you if there are any solution for this problem or i would have to contact intel for changing the CPU probably defective?

Thanks

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6 Replies
idata
Employee
415 Views

Hello, AleDavid:

Is your system overclocked? What exactly did you set in the BIOS?

Regards,

Amy.

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idata
Employee
415 Views

Hello, AleDavid:

Were you able to track this down?

 

Let me know your findings

 

Regards,

Amy.

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idata
Employee
415 Views

My system isn't oc, i run default setting without oc or changing frequency, voltage, ecc

System only work with 1 core, if i switch to all system freeze (in bios too sometimes if i run it and it makes difficult switch again to 1)

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idata
Employee
415 Views

AleDavid, try updating your BIOS to the latest version available. See here for the file https://www.asus.com/Motherboards/MAXIMUS-VIII-RANGER/HelpDesk_Download/ MAXIMUS VIII RANGER | Motherboards | ASUS Global.

Regards,

Amy.

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idata
Employee
415 Views

i've already tryed it but still freeze

Only work with 1 core

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idata
Employee
415 Views

AleDavid let's try replacing the unit, contact our phone or chat support in order to check the replacement options for your unit. See here for the contact information http://www.intel.com/content/www/us/en/support/contact-support.html Contact Support.

Let me know how it goes.

Regards,

Amy.

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