Intel HD graphics 4600 stopped responding but has recovered

[DDian1]

A message pops up every so often that says "Intel HD Graphics Driver stopped responding but has recovered". What does that mean? My laptop is a new (as of Nov 2015) ASUS and runs Windows 10 with an HD Graphics 4600 driver. Should I update this driver? If so, where do I find the update? Thank you.

[idata]

Hello, Torino:

I am sorry to hear that you are encountering with this scenario.Intel is aware of that situation, and actually a driver has been release intended to fix this.Here you can find the driver that can help you with this: https://downloadcenter.intel.com/download/25951/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?product=81496 https://downloadcenter.intel.com/download/25951/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?product=81496NOTE: While using OEM systems, the recommendation is to download and install the drivers from your computer's manufacturer website.This is to avoid losing any special features or settings while using the generic drivers from Intel®.I am telling you this so you can take it into consideration if you have an OEM system, meaning that it was pre-built by a manufacturer.Now, if the problem persists, I would like to gather up some information from your system to have a better understanding of the scenario you have.1. Scan your system with the Intel® System Support Utility and attach the report to your answer (please refer to the link below).2. Fill out the form here: /thread/77761 https://communities.intel.com/thread/77761I look forward to hearing from you.Regards,Esteban C

[idata]

Hello, Torino:

Thought I would just check in and find out if you were able to resolve this problem.I look forward to hearing from you.Regards,Esteban C