Gaming stuck at 60FPS - Vsync setting seems different

[JM7]

So, I've been trying to figure out why my Counter-Strike: Source FPS is capped at 60 as if v-sync is on. I checked Steam settings and it is disabled.

I use the guide checking Intel HD Graphics 5500 settings and mine is a bit different than what Intel instructs. It appears my setting is currently correct, but still...Intel should update the tutorial if it is outdated.

When going to 3d>General Settings>Custom Settings>Vertical Sync only lists two options for me. 1) Application Settings 2)Driver Settings

I have it as Application settings, because that is what the guide here at Intel recommends to DISABLE v-sync. Still though, my game is capped at 60FPS and XBOX DVR recording settings are all disabled.

I don't know what to do anymore. Super frustrated and trying everything to avoid deinstalling Windows 10 and just going back to Windows 7.

[idata]

Hello JeRM,

I understand that you are having problems with the framerate in the game "Counter Strike" as it stays at 60 fps maximum, I apologize for any inconvenience.Regarding this, to better assist you with your request, I will need to check some information about your computer. Please follow these steps: 1. In the keyboard, press WinLogo key + R. 2. In the Run box please type dxdiag and hit Enter.3. Click on Save All Information (save it in your desktop). 4. Attach the report to this thread. Also, I was able to find an article with some commands that can be used to increase the limit of fps, please refer to the link below:https://steamcommunity.com/app/730/discussions/0/1291817837619089253/ https://steamcommunity.com/app/730/discussions/0/1291817837619089253/*Please be aware that the content on that site is not controlled by Intel*. This information is offered for your convenience and should not be viewed as an endorsement by Intel* for the merchants or services offered there.*Regards,David V

[JM7]

Thank you for the reply. Sorry for the delay in getting back to you. The link you referenced is for a slightly different game, but I do have my FPS_MAX 999 set, so I shouldn't be capped at 60. I've even tried lowering settings and raising settings. I've set the game to run in Window Mode and it still continues to run at 60 FPS as if v-sync is on. I reinstall the Steam software and downloaded the game/config files all over again previously.

Here is the DxDiag file.

[idata]

Hello JeRM,

Thank you for your response,I apologize for not having the correct game. Now, I was checking some information in our gameplay website for the best settings for your game and I was able to find them. Please refer to the following link: https://gameplay.intel.com/en-us/CPUAndGameSelected/Index/85212/641965/0 https://gameplay.intel.com/en-us/CPUAndGameSelected/Index/85212/641965/0Make sure to keep the "V-sync" as "Application" so that the application tells whether the vertical sync is on or off. Let us know the outcome please.Regards,David V

[idata]

Hello JeRM,

I am following up with your case and see that we have not heard back from you.If you need more assistance do not hesitate to reply.Regards,David V

[JM7]

The link for game setting you posted is for the incorrect game. That link is for Counter-Strike 1.6, which is a bit older. However, I did download that to my laptop and I can get 130+FPS on there no problem.

So, I'm thinking maybe this is more related to a Counter-Strike: Source game setting that is causing me problems. It seems to think V-SYNC is enabled, although it is not.

[idata]

Hello JeRM,

Thank you for your response,According to the settings you have for that game there are some that differ from the recommended ones, please refer to the link below, I believe this is the game you have: https://gameplay.intel.com/en-us/CPUAndGameSelected/Index/85212/14/0After the change is done and reboot let us know the outcome.Regards,David V

[idata]

Hello JeRM,

I am following up with your case and see that we have not heard back from you.If you need more assistance do not hesitate to reply.Regards,David V