Extreme tuning utility freezes at startup

RLehi · ‎02-26-2018

Exactly what the title states.I can't get any farther than the splash screen.I just get the blue circle on my mouse.I'll left click on it,and it says "this program is not responding".

AlHill · ‎02-26-2018

How about some information, like the processor model number, the operating system, the motherboard/system model number, etc.

Doc

RLehi · ‎02-26-2018

I7-4790k

H110i Liquid Cooler

MSI Gaming 5 Z97

MSI GTX 980ti LE

16g Corsair Vengeance Pro

AlHill · ‎02-26-2018

Great. Now, the Intel support staff can help you.

Doc

RLehi · ‎02-26-2018

I also have some logs it created if you need those.

AlHill · ‎02-26-2018

Just attach them for the Intel support staff.

Doc

RLehi · ‎02-26-2018

I totally forgot the directory.

idata · ‎03-08-2018

Hello Limpylegs,

I am following up with your case and see that we have not heard back from you.

If you need more assistance do not hesitate to reply.

Regards,

David V

ABalo1 · ‎05-05-2019

Hi,

I have the exact same issue, with the newest version of the software. I have a 7700k with a MSI Gaming M5 Z170A motherboard, with the newest official bios update.