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Intel HD Graphics 4000, says its customized?

MVada
Beginner
1,458 Views

I tried to update my driver a, Intel HD Graphics 4000, and it said it was customized by another manufacturer and i know it wasn't. I proceeded to try every update and nothing worked so i tried to uninstall it and reinstall it and now i cant even reinstall it back to its old settings. please help!

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Allan_J_Intel1
Employee
567 Views

Thanks for joining the graphics community.

I am sorry to hear that have had problems updating Intel Graphics Driver.

That message indicates that your computer manufacturer does not allow the installation of generic Intel video drives. You are required to install drivers from your computer manufacturer, however, you may try forcing the installation of Intel generic drivers by performing manual procedure, see here for instructions:

http://support.intel.com/support/graphics/sb/CS-022355.htm http://support.intel.com/support/graphics/sb/CS-022355.htm

Select your operating system version and download the zip version of the video driver:

https://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProdId=3712 https://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProdId=3712

Allan.

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Allan_J_Intel1
Employee
568 Views

Thanks for joining the graphics community.

I am sorry to hear that have had problems updating Intel Graphics Driver.

That message indicates that your computer manufacturer does not allow the installation of generic Intel video drives. You are required to install drivers from your computer manufacturer, however, you may try forcing the installation of Intel generic drivers by performing manual procedure, see here for instructions:

http://support.intel.com/support/graphics/sb/CS-022355.htm http://support.intel.com/support/graphics/sb/CS-022355.htm

Select your operating system version and download the zip version of the video driver:

https://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProdId=3712 https://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProdId=3712

Allan.

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