Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
20626 Discussions

Dell Latitude E6530 with Intel HD 4000 video drivers - limits docking station to 2 displays at a time

MJopl
Beginner
‎08-01-2017 11:03 AM
2,000 Views

I have a Dell Latitude E6530 with Intel HD 4000 video drivers, and Win10 Enterprise. This morning I downloaded and installed 6 recommended updates from Dell including the newest video driver. Suddenly my docking station only seems to support 2 monitors at a time instead of my normal 3. The Intel Driver version is 10.18.10.4425. This is NOT the best time for this garbage to happen. Can someone get me a solution???

0 Kudos

Link Copied

1 Reply
Stefan3D
Honored Contributor II
‎08-01-2017 12:30 PM
906 Views

Restore from a system restore point

https://support.microsoft.com/en-us/help/12415/windows-10-recovery-options https://support.microsoft.com/en-us/help/12415/windows-10-recovery-options

Actually DELL offers an outdated video driver. You can try this one instead:

Does http://www.dell.com/support/home/us/en/19/product-support/product/latitude-e6530/drivers/advanced?os=wt64a DELL's utility Command | Configure offer anything for monitors?

0 Kudos
Copy link
Reply

Community support is provided during standard business hours (Monday to Friday 7AM - 5PM PST). Other contact methods are available here.

Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.

For more complete information about compiler optimizations, see our Optimization Notice.