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Can't install my driver card whatever I do

iissa
Beginner
1,945 Views

hello guys , I bought a dell inspiron 3567 (i5-7200U 6GO amd r5 430m + intel card ) 2 days ago , the system was UBUNTU and since im for familiarized with it i decided to change it into a windows 7 ( 64 bit ) so i formatted my pc

i started to install my drivers afterwards ,so i tred to install my intel graphic card one then install my amd graphic driver , but i couldnt !

whenever i try to install the intel driver , i just end up facing an error message ' this system does not aquire the minimum setup needed to install this driver ' ( i have pictures but in french ) , i tried to download it from driverscloud , from DELL official site, from intel official site , used an intel autodetecter , drivereasy , but its just the same story , i just cannot install the driver !!! then i tried to install it from my device manager , and i ' partially ' succeded because the yellow mark wasnt there anymore , but it doesnt say the name of my card , its just a ' VGA STANDARD INTEL CARD ' and if i check on DXDIAG it contains only that name while all of directX fonctions arent working ! which means i cant play anything..

i tried to install my amd card too , but i keep facing a problem in the end saying that there is an error related to something called' openGL ' and its not there.ect , i heard i need to install the intel driver before the amd one so i think thats somehow related

but im really really really stuck , that 'vga standard intel card ' is just there doing absolutely nothing since everything is not working ,; whenever i try to uninstall and install i just face the same problem ( the error message ) and whenever i restart my pc the vga standard card installs itself again but its completely useless becasue nothing is working

sorry for my bad english , its our 3rd language here , but with the picture u will get it all

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Stefan3D
Honored Contributor II
926 Views

Neither Intel nor Microsoft support Kabylake under Windows 7

Check out:

https://support.microsoft.com/en-us/help/4012982/the-processor-is-not-supported-together-with-the-windows-version-that https://support.microsoft.com/en-us/help/4012982/the-processor-is-not-supported-together-with-the-windows-version-that

7th Gen Intel(R) Core(TM) processor family

Microsoft Windows® 10 64-bit Only

You would have to modify INF and disable driver signatures at your own risk as described at

/thread/110152 https://communities.intel.com/thread/110152

This still won't help against Microsoft's blocking though.

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iissa
Beginner
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Sorry but looks like i can't follow up on what u say , could u explain to me what i should do step by step ? i'm a bit new..

and can't i solve the problem by formatting my pc to windows 10 .;?

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Stefan3D
Honored Contributor II
926 Views

jokerdofy schrieb:

and can't i solve the problem by formatting my pc to windows 10 .;?

Indeed installing Windows 10 would be the best choice.

Get all Windows 10 drivers here:

http://www.dell.com/support/home/us/en/04/product-support/product/inspiron-15-3567-laptop/drivers/advanced Support for Inspiron 15 3567 | Drivers & downloads | Dell US

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iissa
Beginner
926 Views

I Just wanna say thx , i could fix it by installing a windows 10 !

thanks again Stefan3D

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