Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
20598 Discussions

Intel Iris 5100 Screen Flickering

EDohe
Beginner
1,593 Views

Something very odd is going on. I am currently running Windows 10 on a late 2013 MacBook pro. Components are as follows:

Intel Core i7 2.8 GHz

16 Gigs RAM

Intel Iris 5100

However...

After updating my graphics drivers last night, certain games are producing an odd "flickering" that looks almost like screen tearing. Not all games do it, and for whatever reason, if I change brightness or volume, the issue stops when the brightness/volume/etc indicator is present on screen.

There is a 100% reproduction rate to this issue, and it renders the games that I have attempted to play pretty much entirely unplayable. The issue, however, does not occur on all games. So far I've noticed it on Guild Wars 2 and World of Tanks, but not Hearthstone, for example.

Here's a video of what the issue looks like, as well as how changing brightness stops it temporarily.

https://www.youtube.com/watch?v=vjO1ySoOTEs Intel Iris 5100 "screen flickering" issue - YouTube

Any help would be greatly, greatly appreciated!

0 Kudos
2 Replies
EDohe
Beginner
531 Views

Seriously, any idea what is going on? I haven't heard anything back from Intel support and it's practically crippling my ability to play anything.

0 Kudos
idata
Employee
531 Views

Hello Left4Bread,

 

 

Thank you for contacting the Intel community.

 

 

I can see that you have the Apple computer Apple MacBook Pro 2013, I'm sorry Apple has requested that all questions regarding Apple systems and software be addressed directly with Apple support. I recommend checking the link below for troubleshooting assistance on your Apple computer:

 

 

https://support.apple.com/en-us/HT201541 https://support.apple.com/en-us/HT201541

 

 

https://support.apple.com/country-selector/downloads https://support.apple.com/country-selector/downloads

 

 

 

Best wishes,

 

 

Ivan U.

 

0 Kudos
Reply