Can I get 5.1 from I3 6100 cpu threw hdmi (graphic 530 )?

SSerg12 · ‎05-14-2016

I'm trying to get multichannel audio from hdmi port.

my system is :

- Asus z170-a Motherboard

- Intel I3 6100 cpu

- 16 GB DDR4 2400 mhz

- Realtek internal audio

- No other VGA

- OS: windows 10 pro 64bit

currently just getting stereo from hdmi intel display port connected to tv and the tv to home theater by fiber.

the playback device is not supporting any audio compression format.

My cheap old notebook can do 5.1 with the same setup.

Any suggestion?

thank you for your time.

SSerg12 · ‎05-15-2016

35 views with no reply:)

Still hoping to get an answer.

SSerg12 · ‎05-16-2016

Is the following problem related to my issue??

SKL078 - Integrated Audio Codec may not be detected

http://www.intel.com/content/www/us/en/processors/core/desktop-6th-gen-core-family-spec-update.html 6th Generation Intel® Processor Family

idata · ‎05-17-2016

Hi SERGiooooo,

I am going to try to resolve the issue.

Skylake processors support up to Audio 7.1, more details on page 42

6th Generation Intel® Core™ Processor Family Datasheet, Vol. 1

http://www.intel.com/content/www/us/en/processors/core/desktop-6th-gen-core-family-datasheet-vol-1.html

First, let's try to narrow down the issue. Make sure you are using the latest BIOS of the motherboard 1801, install the latest Chipset and Management Engine drivers then, install the latest Windows® 10 updates. Finally, install the latest graphics driver for HD 530.

Asus Z170-A drivers & tools

https://www.asus.com/Motherboards/Z170-A/HelpDesk_Download/

Intel® Beta Graphics Driver for Windows® 10 version: 4444

https://downloadcenter.intel.com/download/25957/Intel-Beta-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=88345

Restart the computer and do a test. Let me know the results. If problem continues, please send me the brand name of your TV and Home Theater.

In regards to compression, go to play back devices, right click TV (speakers), select Properties, go to Advanced tab and change rate and bit depth to the lowest.

Our community service is from Monday to Friday.

Mike C

SSerg12 · ‎05-17-2016

Dear Sir

First let me thank you for your assistance. I tried to update all my drivers before contacting you with no luck.All drivers are up-to-date but I'm not sure regarding the order of drivers installation since the software that comes with my Asus board installs all drivers in a single step (1 reboot).

My TV is Hisense Android TV "55k4903d" and my home theater is LG (will check the model number later on currently not home) that support 96khz 24bits dts and ac3 dolby. ( tested with my PS3).

I will start by uninstalling the current VGA driver from device manager, rebooting and installing the beta one suggested by you, If it didn't work I'll reinstall windows with your suggested order. I'll keep you posted.

Again thank you for your support.

idata · ‎05-18-2016

Hi SERGiooooo,

I would be waiting your results.

Mike C

SSerg12 · ‎05-18-2016

Well I uninstalled intel graphic driver from control panel.

Double checked device manager and scanned for new hardware ( Microsoft driver replaced intel's)

Removed manualy intel's audio port from device manager

did a reboot

reinstalled the beta driver.

Did a reboot.

Unfortunately it didn't work.

idata · ‎05-19-2016

Hi SERGiooooo,

Please try to install the latest graphics driver version 4444 using the manual option. Please follow the steps below.

Intel® Beta Graphics Driver for Windows® 10 and Windows 7*/8.1

https://downloadcenter.intel.com/download/25957/Intel-Beta-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=88345 https://downloadcenter.intel.com/download/25957/Intel-Beta-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=88345

1-Download the zip file of the driver from downloadcenter, unzip and keep file in the desktop.

2-Turn Internet connection off

3-Go to device manager>Display Adapter, right click Intel HD graphics and select uninstall driver (check delete box)

4-Restart the computer

5-Go to device manager>Display Adapter, right click over Microsoft generic driver select Update driver, browse search for graphics folder at desktop (step 1)

6-Restart system and review graphics driver version installed from device manager or Graphics control Panel.

Then, download and run our Intel® System Support Utility and send to me the results. Also, go to graphics control panel and run the report.

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility?product=91600 https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility?product=91600

Report

Open Intel® HD Graphics control panel>Options & Support>Information Center and click save, keep the .txt in your desktop. Send me the file.

The system should be given you the Audio at 5.1.

Mike C

SSerg12 · ‎05-19-2016

Please find attached the requested files.

By the way I installed an additional os windows 7 (dual boot) and still no luck

idata · ‎05-20-2016

Hi SERGiooooo,

Let me work in your case, I will try to get an answer as soon as possible.

Mike C

SSerg12 · ‎05-30-2016

Any news?

idata · ‎05-31-2016

Hi SERGiooooo,

Our upper managers are working in your case. Please give us 3 or 4 business days.

Mike C

idata · ‎06-06-2016

Hi SERGiooooo,

In regards to your case, we have been doing tests with HD 530, we didn't have the issue. Could you please reply to this post with the model of your LG AV Receiver and Which applications are you using for audio/video playback?

Mike C

SSerg12 · ‎06-06-2016

It is lg ht806

Note that it doesn't have an hdmi input the hdmi port is output only. I'm using an optical cable from tv.

As i have already mentioned my old notebook is working just fine(get 5.1 from the same hdmi cable )

Again thank you for your follow up

SSerg12 · ‎06-07-2016

Trying to get 5.1 audio from kodi and vlc apps.

The movie is dolby since it is working just fine with my ps3

SSerg12 · ‎06-08-2016

hey Mike

To keep you posted , after some minor tweaking, I have made it possible to get 5.1 over hdmi on my new Ubuntu partition. I'm still hoping to get it on windows. Any suggestion, I'd be very grateful.

idata · ‎06-09-2016

Hi SERGiooooo,

Thank you for your feedback. We are still investigating your issue, hopefully I will be giving an answer soon.

Mike C

HMink · ‎09-19-2016

Anything new regarding i3-6100 sound problems?

SSerg12 · ‎08-28-2016

With all the updates from 3 monthes till now. I still didnt get lucky. I'm considering upgrading to i7 if that would fix the issue. But i'm afraid of paying 300 bulks for nothing. can you please confirm if that would do the trick?

HMink · ‎09-17-2016

Any news? I have same problem, but no sound through HDMI at all.

SSerg12 · ‎09-19-2016

Didn't get any solution.. I thought I was the only one to have this issue.

So I used an other sound card