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Intel® Dual Band Wireless-AC 7260 Bluetooth not Recognized by Windows 10

JMerc5
Beginner
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Hi,

I have an Intel® Dual Band Wireless-AC 7260 card installed in my system which has Bluetooth support. I recently got a Bluetooth device and was unable to connect it to my PC. I used the windows 10 Bluetooth troubleshooter and it told me "Bluetooth is not available on this device, try installing an external adapter". Next I checked in the device manager -> Network adapters -> Intel® Dual Band Wireless-AC 7260 # 2 -> properties and I found that Bluetooth was enabled. I tried updating the driver from the device manager first, it updated successfully but did no fix the problem. Then I went to the Intel website and tried downloading the following driver

https://downloadcenter.intel.com/download/28267/Intel-Wireless-Bluetooth-for-Windows-10?product=75439 https://downloadcenter.intel.com/download/28267/Intel-Wireless-Bluetooth-for-Windows-10?product=75439

The driver installed correctly and it did not fix the problem. I checked that Bluetooth was still enabled and it was.

Any help with this problem would be appreciated, thank you.

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