Processors
Intel® Processors, Tools, and Utilities
14503 Discussions

Problems Dell X Intel processor I5 - I7

ldagr
Beginner
‎03-09-2016 01:53 AM
1,210 Views

I bought a Dell machine inspirion I7, i had several problems as wifi noting working, keyboard unresponsive, sleep mode frozen the machine, Bluetooth doens't work and display driver frozen all the time. Dell sent me a second machine. They said it was a I7 processor wasnt work well. I made a downgrade to I5 and it came with the same problems.....someone know about issues with processors? Dell told me they can't fix my problems because this is a problems with the processor Intel and win 10........

0 Kudos

Link Copied

1 Reply
ldagr
Beginner
‎03-09-2016 05:37 PM
369 Views

Tank you for your answer. the first machine with I7 processor they sent me a dell guy and they changed my motherboard, keyboard. They made my Wifi work but no my Bluetooth after updated the drivers. then Dell said that was the I7 processor problem and send me a I5 with the same problems (no wifi, Bluetooth), after update all drivers they said it was a problems between Intel processor, win 10, not hardware....I have 2 "new machines", 1 I7 and 1 I5 , still have problems with sleep mode, Bluetooth and display driver and Dell says they don't have any solution .........it's unbelievable!!!!!!!

0 Kudos
Copy link
Reply

Community support is provided during standard business hours (Monday to Friday 7AM - 5PM PST). Other contact methods are available here.

Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.

For more complete information about compiler optimizations, see our Optimization Notice.