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Hello everybody,
I am trying to run Fifa 17 on my Windows 10 PC with the Intel Iris Pro Graphics 5200, but after some games I got a corrupted screen (see the pictures below). I saw that there was an update for Windows 7 and Windows 8 PC's, but not for Windows 10. Does anyone know a solution to fix this?
I currently running the beta driver (https://downloadcenter.intel.com/download/26347/Intel-Beta-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40- Download Intel® Beta Graphics Driver for Windows® 10 and Windows 7*/8.1* [15.40]).
I hope someone can help.
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Hello ds1995,
Thank you for contacting the Intel community.
Try uninstalling this driver and reinstalling it manually.
Please check http://www.intel.com/content/www/us/en/support/graphics-drivers/000005598.html Uninstalling the Intel® Graphics Driver and how to http://www.intel.com/content/www/us/en/support/graphics-drivers/000005629.html Manually Install an Intel® Graphics Driver in Windows® 10 and Windows 8*/8.1*
Also, make sure Windows is up to date and as well as your system BIOS.
Also, to better assist on this, would you please fill out the information at the following link?
/thread/77761 https://communities.intel.com/thread/77761
Please don't forget to attach the system information with the latest graphics driver installed:
Intel SSU (System Support Utility) (https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility😞
Download Intel® System Support Utility
- Download the utility
- Run the exe and select 'Scan'
- 3Save and include as an attachment in the Intel Community Forum
Please attach the Report for Intel® Graphics Drivers follow the steps here:
http://www.intel.com/content/www/us/en/support/graphics-drivers/000005848.html http://www.intel.com/content/www/us/en/support/graphics-drivers/000005848.html
DxDiag Instructions:
- Click on the "Start Menu" -> Type "DxDiag" -> Press "Enter" -> Wait for the DirectX Diagnostic Tool to finish loading
- In the DirectX Diagnostic Tool, click "Save All Information" -> Save the file DxDiag.txt
- Include DxDiag.txt as an attachment in the Intel Community Forum
Please let me know how it goes.
Best regards,
Ivan.
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I already uninstalled and installed new versions, but I doens't fix the problem. I also have an updated windows. No updates are available.
Description
Provide a detailed description of the issue
The screen is corrupted after an amount of games
Please place an X to the right of the option showing how often you see this issue using specific steps. (Ex: 'Every few times a game is started it flickers.' <- This would be "Often")<p>
Always (100%):
Often (51-99%): x
Sporadic (20-50%):
Very Sporadic (<20%):</span>
Hardware (HW)
Brand and Model of the system.
Apple MacBook Pro
Hybrid or switchable graphics system?
ie Does it have AMD or NV graphics too?
No
Make and model of any Displays that are used to see the issue (see note2 below).
LFP = Local Flat Panel (Laptop panel)EFP = External Flat Panel (Monitor you plug in)
LFP
How much memory [RAM] in the system (see note2 below).
8192MB
Provide any other hardware needed to replicate the issue.
ie: Cables&brand, cable type [vga, hdmi, DP, etc], dock, dongles/adapters, etc
None
Hardware Stepping (see note1 below).
<span style="font-size: 10.5pt; font-family: Arial, sans-serif...
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Thank you for the information, I really appreciated.
I can see that you have the Apple computer Apple MacBook Pro, I'm sorry Apple has requested that all questions regarding Apple systems and software be addressed directly with Apple support. I recommend checking the link below for troubleshooting assistance on your Apple computer:
http://www.apple.com/support/imac/intel/
http://www.apple.com/support/mac/n
https://www.apple.com/support/macbook/
http://www.apple.com/support/macmini/
I'm sorry to make you pull up all that information but I did not know you had an apple computer.
Best regards,
Ivan.
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