Unigine benchmarks and 15.45.14.4590 driver bugs with DX9 API

[Parapele]

Hello everyone! It's me again. First of all, driver 15.40.28.4501 don't have any of these problems.

Category

Questions

Answers (N/A if not applicable)

Description

Provide a detailed description of the issue

Unigine Tropics Demo, Heaven Benchmark, Valley Benchmark suffers from UI corruption in DX9, additionally Unigine Tropics has graphical bugs

Please place an X to the right of the option showing how often you see this issue using specific steps. (Ex: 'Every few times a game is started it flickers.' <- This would be "Often")<p> 

Always (100%): x

Often (51-99%):

Sporadic (20-50%):

Very Sporadic (<20%):

Hardware (HW)

Brand and Model of the system.

custom GIGABYTE H110M-S2H i3-6100

Hybrid or switchable graphics system?

ie Does it have AMD or NV graphics too?

only HD 530

Make and model of any Displays that are used to see the issue (see note2 below). 

LFP = Local Flat Panel (Laptop panel) EFP = External Flat Panel (Monitor you plug in)

SAMSUNG SyncMaster 204B

How much memory [RAM] in the system (see note2 below).

8Gb DDR4 2133

Provide any other hardware needed to replicate the issue.

ie: Cables&brand, cable type [vga, hdmi, DP, etc], dock, dongles/adapters, etc

Hardware Stepping (see note1 below).

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[idata]

Hello Parapele,

Have you try the Beta driver that it was recently released, you can download it here:https://downloadcenter.intel.com/download/26604/Graphics-Intel-Graphics-Driver-Beta-15-45-?product=88345 https://downloadcenter.intel.com/download/26604/Graphics-Intel-Graphics-Driver-Beta-15-45-?product=88345 Regards, Ivan.

[Parapele]

Hi Ivan. Pictures speak themselves.

https://i.imgur.com/imjYuE7.jpg https://i.imgur.com/imjYuE7.jpg

https://i.imgur.com/qMEHFhl.jpg https://i.imgur.com/qMEHFhl.jpg

I have question for you, in Final Fantasy XIV: A Realm Reborn Official Benchmark i found bug, but in modern state of game with expansion pack "Heavensward" bug not exist because it uses updated engine. Driver 15.40.28.4501 not has this bug, so regression happen recently. Will be this interesting for dev. team? Should i make bug report because driver now has bug even nobody will notice?

[idata]

Hello Parapele, 

Thank you for the information, I will test this myself and then I will post the results.Ivan.

[idata]

Hello Parapele,

Today I was testing the Unigine benchmarks with the resolution 1980x1024 on both the game and the monitor as it should be to avoid any issues and the DirectX9; I get this issue that you are reporting. If I quit the game and then keep the same resolution or change it to 1980x1080 as the custom resolution and change it to DirectX11 it plays fine (Same resolution on the game and the monitor). Is it possible for you to try with DirectX11 or there is a reason why you need to play it with DirectX9? If use the same resolution on the monitor and on the game DirectX11 under 16:9 I don't get this behavior either. Please bear in mind that your system is too new to use DX9, it will be better to use DX11 but if you want to use DX9 that is understandable. I tested it with the Beta driver and Windows®10 Please let me know if you can run the game using DirectX11. Best regards, Ivan.

[Parapele]

Okay, that starting be ridiculous. Now i understand why Intel has drivers like that. I reported you about DX9 API bug, that means i tested every API and know already results. Yes i know that OpenGL and DX11 working fine, otherwise i would mention it. I said "15.40.28.4501 don't have any of these problems" this is regression in drivers. It's actually hard to play in benchmarks and i don't know why you say like that, and i don't ask you guys fix benchmark, if i reporting about bugs i don't care how working game or benchmark, i doing this because i want make intel driver better, because who know what problem this bug in driver cause. You not fixes games, you fixes your commercial product. It's not my problem, it's yours. It's not AMD tech support, it's a Intel.

After this, its kinda hard to report about bugs.

You decide ignore Final Fantasy bug question, so i will make report soon, this is gonna be fun.

[idata]

We appreciate your feedback and thank you for taking your time to help us with this, we just wanted to know what works and what doesn't work to address the issue.

We will be investigating this issue. Best regards, Ivan.

[RonaldM_Intel]

Hello Parapele,

Thank you for your feedback. We have been able to replicate this issue. Internal bug ID 1405717215 has been filed now to work on it.

Once I have an update from our dev team I'll update this thread.

We are also investigating the issues you reported here and here Each thread will be updated once we have more details.

Kindest Regards,

[RonaldM_Intel]

Hello Parapele,

I would like to confirm that this issue with Unigine benchmarks running on Dx9 should be fixed with the https://downloadcenter.intel.com/download/26836 new 15.45.4678 driver.

I tested it here and I was unable to see the issue anymore.

We are hoping that this also fixes other instances of Dx9 games showing Graphics corruption (note: /thread/112783 Flickering textures on DirectX* 9 based PC games is still pending)

Thank you very much for taking the time to report these issues to us.

Kindest Regards,

Ronald M.

[Parapele]

Hello Ronald!

I can confirm, that UI was fixed. But second bug in Tropics demo still appears. You need to go in Free Camera mode to see it.

From first post

https://gfycat.com/MadBouncyGrouper https://gfycat.com/MadBouncyGrouper

https://i.imgur.com/vOxtzs6.jpg https://i.imgur.com/vOxtzs6.jpg