intel realsense r200 rdk VIDIOC_DQBUF error 19

ltest1 · ‎01-11-2017

Hi,

I am trying to get my intel realsense RDK with R200 and up board working, but i'm constantly failing.

I am using Ubuntu 16.04 LTS desktop with 4.4.0-2-upboard kernel, and supplies that came with the kit: power adapter (5V 4A), USB3 male to microusb3 male cable and usb3 female to micro male adatper.

1 I followed steps in https://01.org/developerjourney/recipe/intel-realsense-robotic-development-kit# step5 Intel RealSense Robotic Development Kit | Developer Journey till step 8 where i get

mateusz@mateusz-UP-CHT01:~$ roscore &

[1] 2161

mateusz@mateusz-UP-CHT01:~$ ... logging to /home/mateusz/.ros/log/d9cc3536-d7f1-11e6-b223-243c200a98cb/roslaunch-mateusz-UP-CHT01-2161.log

Checking log directory for disk usage. This may take awhile.

Press Ctrl-C to interrupt

Done checking log file disk usage. Usage is <1GB.

started roslaunch server http://mateusz-UP-CHT01:43859/ http://mateusz-UP-CHT01:43859/

ros_comm version 1.12.6

SUMMARY

========

PARAMETERS

* /rosdistro: kinetic

* /rosversion: 1.12.6

NODES

auto-starting new master

process[master]: started with pid [2176]

ROS_MASTER_URI=http://mateusz-UP-CHT01:11311/ http://mateusz-UP-CHT01:11311/

setting /run_id to d9cc3536-d7f1-11e6-b223-243c200a98cb

process[rosout-1]: started with pid [2190]

started core service [/rosout]

mateusz@mateusz-UP-CHT01:~$ roscd realsense_camera

mateusz@mateusz-UP-CHT01:/opt/ros/kinetic/share/realsense_camera$

roslaunch realsense_camera r200_nodelet_default.launch &

[2] 2300

mateusz@mateusz-UP-CHT01:/opt/ros/kinetic/share/realsense_camera$ ... logging to /home/mateusz/.ros/log/d9cc3536-d7f1-11e6-b223-243c200a98cb/roslaunch-mateusz-UP-CHT01-2300.log

Checking log directory for disk usage. This may take awhile.

Press Ctrl-C to interrupt

Done checking log file disk usage. Usage is <1GB.

started roslaunch server http://mateusz-UP-CHT01:39941/ http://mateusz-UP-CHT01:39941/

SUMMARY

========

PARAMETERS

* /camera/driver/base_frame_id: camera_link

* /camera/driver/camera_type: R200

* /camera/driver/color_frame_id: camera_rgb_frame

* /camera/driver/color_optical_frame_id: camera_rgb_optica...

* /camera/driver/depth_frame_id: camera_depth_frame

* /camera/driver/depth_optical_frame_id: camera_depth_opti...

* /camera/driver/fisheye_frame_id: camera_fisheye_frame

* /camera/driver/fisheye_optical_frame_id: camera_fisheye_op...

* /camera/driver/imu_frame_id: camera_imu_frame

* /camera/driver/imu_optical_frame_id: camera_imu_optica...

* /camera/driver/ir2_frame_id: camera_ir2_frame

* /camera/driver/ir2_optical_frame_id: camera_ir2_optica...

* /camera/driver/ir_frame_id: camera_ir_frame

* /camera/driver/ir_optical_frame_id: camera_ir_optical...

* /camera/driver/serial_no:

* /camera/driver/usb_port_id:

* /rosdistro: kinetic

* /rosversion: 1.12.6

NODES

/camera/

camera_nodelet_manager (nodelet/nodelet)

driver (nodelet/nodelet)

ROS_MASTER_URI=http://localhost:11311 http://localhost:11311

core service [/rosout] found

process[camera/camera_nodelet_manager-1]: started with pid [2318]

process[camera/driver-2]: started with pid [2319]

[ INFO] [1484134517.879248746]: Initializing nodelet with 4 worker threads.

[ INFO] [1484134518.412208723]: /camera/driver - Detected the following cameras:

- Serial No: 2381006343, USB Port ID: 2-1, Name: Intel RealSense R200, Camera FW: 1.0.72.10

[ INFO] [1484134518.412340641]: /camera/driver - Connecting to camera with Serial No: 2381006343, USB Port ID: 2-1

[ INFO] [1484134520.537622405]: /camera/driver - Setting static camera options

[ INFO] [1484134520.580378392]: /camera/driver - Enabling Color in preset mode

[ INFO] [1484134520.589616723]: /camera/driver - Enabling Depth in preset mode

[ INFO] [1484134520.590238391]: /camera/driver - Starting camera

[ INFO] [1484134520.620979953]: /camera/driver - Publishing camera transforms

[ INFO] [1484134520.621355734]: /camera/driver - Setting dynamic camera options (r200_dc_preset=5)

[ INFO] [1484134521.378504337]: /camera/driver - Initializing Depth Control Preset to 5

[ INFO] [1484134521.379234838]: /camera/driver - NOTICE: Individual Depth Control values set by params will be ignored; set r200_dc_preset=-1 to override.

[ INFO] [1484134524.214534130]: /camera/driver - Setting dynamic camera options

terminate called after throwing an instance of 'std::runtime_error'

what(): VIDIOC_DQBUF error 19, No such device

[camera/camera_nodelet_manager-1] process has died [pid 2318, exit code -6, cmd /opt/ros/kinetic/lib/nodelet/nodelet manager __name:=camera_nodelet_manager __log:=/home/mateusz/.ros/log/d9cc3536-d7f1-11e6-b223-243c200a98cb/camera-camera_nodelet_manager-1.log].

log file: /home/mateusz/.ros/log/d9cc3536-d7f1-11e6-b223-243c200a98cb/camera-camera_nodelet_manager-1*.log

[camera/driver-2] process has finished cleanly

log file: /home/mateusz/.ros/log/d9cc3536-d7f1-11e6-b223-243c200a98cb/camera-driver-2*.log

all processes on machine have died, roslaunch will exit

shutting down processing monitor...

... shutting down processing monitor complete

done

... as this stupid form just erased the rest of my post. no details will be provided

2 installed librealsense. examples are working for few seconds and then stop with VIDIOC_DQBUF error 19, No such device

3 powered usb 3 hub didnt work, as up board cannot see the camera: 'no camera detected. is it plugged in?'. hub seems to be working as i can insert pendrive or mouse and use them.

4 changing cable for a different usb3 male to microusb male made no difference

5 switching places of usb3 cable and usb3 male a to microusb adater made no difference

6 can run the camera on win7 machine for a long time, but the output is distorted (probably due to wrong windows)

7 can see camera info:

Serial number: 2381006343

Firmware version: 1.0.72.10

USB Port ID: 2-1

Camera info:

DEVICE_NAME : Intel RealSense R200

DEVICE_SERIAL_NUMBER: 2381006343

CAMERA_FIRMWARE_VERSION: 1.0.72.10

CAMERA_TYPE : Non-PRQ type (0)

OEM_ID : OEM None

ISP_FW_VERSION : 0x0

CONTENT_VERSION : 12

MODULE_VERSION : 4.2.5.4

IMAGER_MODEL_NUMBER : 31

CALIBRATION_DATE : 2014-07-04 08:18:35 UTC

EMITTER_TYPE : Laser Driver 3

FOCUS_VALUE : 0

LENS...

idata · ‎01-11-2017

Hi MateuszR,

Thank you for contacting us.

This issue has been reported before here https://github.com/IntelRealSense/librealsense/issues/71 https://github.com/IntelRealSense/librealsense/issues/71 . It seems to be due to the camera not receiving enough power from the USB port. I'd recommend you to use only the USB cable provided with the kit and to plug it into the MicroB adapter next to the HDMI port next to the power port, as shown in the pictures below:

Let us know if this works for you.

Regards,

-Sergio

ltest1 · ‎01-11-2017

Hi, sergio.

yes, I have seen the topic and also thought that the reason is in power supply, but changing cable/power adapter or using powered usb3 hub did not help.

My rdk kit does not have usb3 micro B to micro cable B. Mine has usb3 A to micro B cable and usb3 to micro adapter as shown on attached photo

idata · ‎01-12-2017

I noticed from the commands you ran on step 8 that roslaunch realsense_camera r200_nodelet_default.launch was the last command you used before receiving the VIDIOC_DQBUF error 19, No such device error.

There's a troubleshooting tip at the end of section 8 that says:

"If you are having problems running the `roslaunch realsense_camera r200_nodelet_default.launch` command, verify that your camera was detected by the UP board"

Please run the following commands and let me know their output.

ls /dev/video* lsmod | grep -q uvcvideo && echo "Kernel module found."

We'll be waiting for your response.

-Sergio

ltest1 · ‎01-14-2017

mateusz@mateusz-UP-CHT01:~$ ls /dev/video*

/dev/video0 /dev/video1 /dev/video2

mateusz@mateusz-UP-CHT01:~$ lsmod | grep -q uvcvideo && echo "Kernel module found."

Kernel module found.

mateusz@mateusz-UP-CHT01:~$ roscore &

[1] 2767

mateusz@mateusz-UP-CHT01:~$ ... logging to /home/mateusz/.ros/log/3f841286-da4f-11e6-a22c-243c200a98cb/roslaunch-mateusz-UP-CHT01-2767.log

Checking log directory for disk usage. This may take awhile.

Press Ctrl-C to interrupt

Done checking log file disk usage. Usage is <1GB.

started roslaunch server http://mateusz-UP-CHT01:36116/

ros_comm version 1.12.6

SUMMARY

========

PARAMETERS

* /rosdistro: kinetic

* /rosversion: 1.12.6

NODES

auto-starting new master

process[master]: started with pid [2780]

ROS_MASTER_URI= http://mateusz-UP-CHT01:11311/

setting /run_id to 3f841286-da4f-11e6-a22c-243c200a98cb

process[rosout-1]: started with pid [2793]

started core service [/rosout]

roscd realsense_camera

mateusz@mateusz-UP-CHT01:/opt/ros/kinetic/share/realsense_camera$ roslaunch realsense_camera r200_nodelet_default.launch &

[2] 2834

mateusz@mateusz-UP-CHT01:/opt/ros/kinetic/share/realsense_camera$ ... logging to /home/mateusz/.ros/log/3f841286-da4f-11e6-a22c-243c200a98cb/roslaunch-mateusz-UP-CHT01-2834.log

Checking log directory for disk usage. This may take awhile.

Press Ctrl-C to interrupt

Done checking log file disk usage. Usage is <1GB.

started roslaunch server http://mateusz-UP-CHT01:46378/

SUMMARY

========

PARAMETERS

* /camera/driver/base_frame_id: camera_link

* /camera/driver/camera_type: R200

* /camera/driver/color_frame_id: camera_rgb_frame

* /camera/driver/color_optical_frame_id: camera_rgb_optica...

* /camera/driver/depth_frame_id: camera_depth_frame

* /camera/driver/depth_optical_frame_id: camera_depth_opti...

* /camera/driver/fisheye_frame_id: camera_fisheye_frame

* /camera/driver/fisheye_optical_frame_id: camera_fisheye_op...

* /camera/driver/imu_frame_id: camera_imu_frame

* /camera/driver/imu_optical_frame_id: camera_imu_optica...

* /camera/driver/ir2_frame_id: camera_ir2_frame

* /camera/driver/ir2_optical_frame_id: camera_ir2_optica...

* /camera/driver/ir_frame_id: camera_ir_frame

* /camera/driver/ir_optical_frame_id: camera_ir_optical...

* /camera/driver/serial_no:

* /camera/driver/usb_port_id:

* /rosdistro: kinetic

* /rosversion: 1.12.6

NODES

/camera/

camera_nodelet_manager (nodelet/nodelet)

driver (nodelet/nodelet)

ROS_MASTER_URI= http://localhost:11311

core service [/rosout] found

process[camera/camera_nodelet_manager-1]: started with pid [2852]

process[camera/driver-2]: started with pid [2853]

[ INFO] [1484394479.333345250]: Initializing nodelet with 4 worker threads.

[ INFO] [1484394479.838339157]: /camera/driver - Detected the following cameras:

- Serial No: 2381006343, USB Port ID: 2-1, Name: Intel RealSense R200, Camera FW: 1.0.72.10

[ INFO] [1484394479.838452631]: /camera/driver - Connecting to camera with Serial No: 2381006343, USB Port ID: 2-1

[ INFO] [1484394481.980436443]: /camera/driver - Setting static camera options

[ INFO] [1484394482.024932618]: /camera/driver - Enabling Color in preset mode

[ INFO] [1484394482.035653030]: /camera/driver - Enabling Depth in preset mode

[ INFO] [1484394482.036438710]: /camera/driver - Starting camera

[ INFO] [1484394482.066168496]: /camera/driver - Publishing camera transforms

[ INFO] [1484394482.067110750]: /camera/driver - Setting dynamic camera options (r200_dc_preset=5)

[ INFO] [1484394482.830740282]: /camera/driver - Initializing Depth Control Preset to 5

[ INFO] [1484394482.830876368]: /camera/driver - NOTICE: Individual Depth Control values set by params will be ignored; set r200_dc_preset=-1 to override.

[ INFO] [1484394485.583908526]: /camera/driver - Setting dynamic camera options

terminate called after throwing an instance of 'std::runtime_error'

what(): VIDIOC_DQBUF error 19, No such device

[camera/driver-2] process has finished cleanly

log file: /home/mateusz/.ros/log/3f841286-da4f-11e6-a22c-243c200a98cb/camera-driver-2*.log

[camera/camera_nodelet_manager-1] process has died [pid 2852, exit code -6, cmd /opt/ros/kinetic/lib/nodelet/nodelet manager __name:=camera_nodelet_manager __log:=/home/mateusz/.ros/log/3f841286-da4f-11e6-a22c-243c200a98cb/camera-camera_nodelet_manager-1.log].

log file: /home/mateusz/.ros/log/3f841286-da4f-11e6-a22c-243c200a98cb/camera-camera_nodelet_manager-1*.log

all processes on machine have died, roslaunch will exit

shutting down processing monitor...

... shutting down processing monitor complete

done

[2]+ Done roslaunch realsense_camera r200_nodelet_default.launch

same thing got on video:

https://www.youtube.com/watch?v=hOt_I6poQAY R200 error - YouTube

I've check the camera on a proper win10 machine - it works normally

the only thing left to check is this damn blue usb3 adapter

ltest1 · ‎01-14-2017

ok, changing the cable to usb3 microB to microB (without adapter) worked. camera is working for over 10 minutes now and everything seems ok.

idata · ‎01-16-2017

It's great to hear you managed to solve this problem. Don't hesitate to contact us again if help is needed, we'd be happy to assist you.

-Sergio