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Intel card and AMD Radeon card conflict

JParm
Beginner
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I am using HP Pavilion g6-2102TX Laptop with i3-2370M, Intel HD Graphics 3000 and also an AMD Radeon 7670M (switchable) which unfortunately does not work. I'm currently running a Windows 7 Home Premium (64-bit)

Previously, I had a Windows 7 Ultimate (64-bit) system where my AMD Radeon card wont start (Device manager error code 10) after every possible option of installing drivers both from HP and AMD's site. The installations would result in BSOD. After extensive Google searches, I came to know this is a pattern amongst people switchable graphics esp. on WIndows 7 Ultimate. So I reinstalled Home Premium. Now the AMD Drivers would install successfully but then the system could not start and result in a reboot loop. I came to discover if I uninstalled my Intel card and disabled it only then the system booted. But then the AMD card still wouldn't work because of Driver signature problems.

Now, a requirement for installing the AMD card is that it requires Intel card too. I don't understand how do I solve this. Please help.

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AlHill
Super User
2,543 Views

The HP website makes no distinction between versions of Windows 7 for your laptop.

I would use the drivers provided by HP for your laptop:

http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-g6-Notebook-PC-series/5262606/model/5269749 HP Software and Driver Downloads for HP Printers, Laptops, Desktops and More | HP® Customer Support

If I were you, I would contact HP support, as they provided the laptop with switchable graphics and drivers.

Doc

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Stefan3D
Honored Contributor II
2,543 Views

1)

check out: https://support.microsoft.com/en-us/help/943104/-this-device-cannot-start-code-10-error-in-device-manager-in-windows "This device cannot start" Code 10 error in Device Manager in Windows

2)

I had an AMD/Intel hybrid rig from HP once, drivers are a pita.

As Al_Hill said install the hybrid driver from HP once.

Afterwards you can update the Catalyst driver, but never touch the Intel driver again.

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idata
Employee
2,543 Views

Hi,

 

The switchable graphics computer will not work with the drivers provided by Intel at https://downloadcenter.intel.com/ https://downloadcenter.intel.com/, you will need to install drivers directly from HP web site.

 

Our drivers do not provide proper features for this switchable computer.

 

You need to install the Intel® graphics driver first then install Radeon drivers.

 

http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-g6-Notebook-PC-series/5262606/model/5269749 Windows® 7 64 bit drivers

 

 

Allan
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