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Hello!
I need RealSenseSR300Depth.inf installer for Windows 10 x64.
My Windows 10 can't automatically install correct driver.
Need to install like you describe at "Option Two" here: https://downloadmirror.intel.com/25044/eng/sr300_3_3_release_notes.pdf https://downloadmirror.intel.com/25044/eng/sr300_3_3_release_notes.pdf
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Hi Reallnno,
Thanks for your interest in the Intel® RealSense Platform.
We're sorry to know that you are having issues installing the DCM, we would like to request you a little bit more information in order to identify the source of the issue and be able to further assist you:
- Are you connecting the camera directly in the USB 3.0 port on your PC? Also, are you using the provided USB cable?
- Could you please post a screenshot of your Device Manager, the devices under Imaging Devices?
- Have you gotten an issue code when the installation fails? If so, please post that.
- Could be an option to use "Option one" to install the DCM?
Also, we would like to have a system information file of your computer. To generate it, please press on your keyboard WinLogo + r, then enter msinfo32, then click on File >> Export. This process might take some minutes, once you have generated that file please attach it to the case.
We'll be waiting for your reply.
Regards,
-Yermi
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Hi Reallnno,
We would like to know if you still have issues installing the DCM, if so, could you please provided the information requested above?
Regards,
-Yermi
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