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White screen TeamViewer

ALars4
Beginner
1,839 Views

Hello

I am having problem with TeamViewer and VNC when monitor is powered off. Some program come up with a white screen only. Processor is: Intel i7-4770TE, graphic driver: 20.19.15.4835.

Hope for a good advice.

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idata
Employee
533 Views

Hello Tester2

 

 

Thank you for joining the community.

 

 

To get a better understanding of your case could you provide us with the following information?

 

 

The Intel® System Support Utility for Windows* report.

 

 

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-

 

 

Also, a picture of the error.

 

 

Please attach the info to the thread.

 

 

Regards,

 

Leonardo C.

 

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idata
Employee
533 Views

Hello Tester2

 

 

I was checking your case and would like to know if you need further help. If so, please do not hesitate in replying back.

 

 

Regards,

 

Leonardo C.

 

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