White flickering screen when coming back from sleep mode and no possibility to rollback driver

[OSche]

Hey!

I have a Dell Inspiron 13-7359 i7-6500U CPU @ 2.50Hz 2.60 GHz Windows 10 64x and I have screen problems when the computer is coming back from sleep mode and sometimes also just randomly (see picture)

I know that by rolling back my Intel(R) HD graphics 520 (version 22.20.16.4771) the problem could be fixed but I can't do it because the option is grayed-out.

I tried to update it but there is no newer driver and I don't know which older version should I download and install?

Thanks in advance!

[Stefan3D · Accepted solution]

Get driver 4771 from here: https://downloadcenter.intel.com/download/27058/Intel-Graphics-Driver-for-Windows-15-46-?product=88355 Download Intel® Graphics Driver for Windows* [15.46]

Get other drivers from here: https://downloadcenter.intel.com/product/88355/Intel-HD-Graphics-520 Downloads for Intel® HD Graphics 520

Select OS from right pull-down menu. Hit "show more".

To bypass message "best driver is already installed", "customized computer manufacturer driver" or "computer is not validated" install driver via have disk method as described at:

https://www.windowscentral.com/how-install-intel-beta-graphics-drivers-surface (ignore prolog about MS surface)

[OSche]

Hey, thanks a lot it did work!

I installed the 23.20.16.4944 version and it fixed it, version 22.20.16.4771 was the problematic one.

Nevertheless, I installed 23.20.16.4944 rather randomly, how can I know if it is the best driver for me?

[Stefan3D]

Test your most used apps and keep the driver if they work.

If not try driver 4836 and/or BIOS update from http://www.dell.com/support/home/us/en/04/product-support/product/inspiron-13-7359-laptop/drivers Support for Inspiron 7359 2-in-1 | Drivers & downloads | Dell US