- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I recently installed Windows 10 on my laptop but after the installation I have encountered a problem with my graphics driver. When my laptop screen goes off after certain time of inactivity and I turn it back on, it hangs for a while and returns to the screen with error message as follows:
Display driver stopped responding and has recovered
Display driver Intel Graphics Accelerator
Drivers for Windows 7(R) stopped
responding and has successfully
recovered.
I tried updating Intel HD graphics driver from device manager but it shows the driver to be up-to-date.
OS: Windows 10 Pro
Processor: Intel(R) Core(TM) i3 CPU M 350 @ 2.27GHz
Laptop: Samsung NP-R540-JA01AE
Please help!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Your processor http://ark.intel.com/products/43529/Intel-Core-i3-350M-Processor-3M-Cache-2_26-GHz Intel® Core™ i3-350M Processor (3M Cache, 2.26 GHz) Specifications is not supported on Windows 10:
http://www.intel.com/content/www/us/en/support/graphics-drivers/000005526.html Supported Operating Systems for Intel® Graphics Products
Doc
Link Copied
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Your processor http://ark.intel.com/products/43529/Intel-Core-i3-350M-Processor-3M-Cache-2_26-GHz Intel® Core™ i3-350M Processor (3M Cache, 2.26 GHz) Specifications is not supported on Windows 10:
http://www.intel.com/content/www/us/en/support/graphics-drivers/000005526.html Supported Operating Systems for Intel® Graphics Products
Doc
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thank you for the reply!
So, what should I do now, install windows version older than Win 10 or is there any fix available to my problem?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I would go back to Windows 7, or get a current laptop.
Doc
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi SarojKhadka,
Al Hill is correct, your processor is not supported on Windows 10, there are not drivers available to rut it, you can use it with your system but you may have instability.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page