INTEL HD4000 graphics card fails n crashes on my laptop when playing Assasins Creed 4 blackflag and other games Kindly assist

[frial]

my all pc freezes and stops working then a notification comes that the graphic driver has crushed and recovered attached is the dxdiag file please help c

[Kevin_M_Intel]

Hi fidelrial,

I am sorry you are having problems with the graphics controller but let me help you.

I see the graphics driver installed is the latest version from our side but there are some troubleshooting steps I would like you to try:

1. Update the BIOS in your system.
2. Update the Intel Management Engine provided by the Computer Manufacture.
3. Uninstall and reinstall the latest driver.

You can also check the game playability for the Intel® HD Graphics 4000 at the following link:

http://www.intel.com/support/graphics/sb/CS-033387.htm http://www.intel.com/support/graphics/sb/CS-033387.htm

If the game mentioned is not listed, this could be because it is not compatible or it has not been tested yet.