driver_irql_not_less_or_equal (smb_drive_intel.sys)

[MBran7]

I did a google and Intel search for this and found nothing like it. I get the BSOD and it reboots but nothing comes up to suggest a fix. Please tell me what you need from me information wise and I will provide it. I am a newb here so I am unfamiliar with what is needed.

Dell Inspiron 17

Windows 8.1 (this problem also happened just as frequently prior to updating from 8.0)

Intel Core i3-3227U CPU @ 1.90GHz

4.00 GB RAM

64 Bit OS x64 based processor

[DArce]

Try loading the latest Intel(R) Chipset Software Installation Utility available here:

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=20775&ProdId=816&lang=eng&OSVersion=Windows%208.1%2C%2064-bit*&DownloadType=Drivers Download Center

if the issue persists, try updating the system BIOS and drivers provided by DELL for this system and check with them to check that the hardware in the computer is working properly.