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Owning a Lenovo T440s with an Intel HD-Graphics 4400, I'm struggling using 3dExperience because it keeps telling me that my Graphicchip is not on a List at some Path.
Is there any Chance I could still use my Notebook or is it just too old??
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Hello m.h.bethke@web.de,
Thank you for contacting Intel® technical support. I will be more than happy to help you.
I understand that you are having issues with 3DEXPERIENCE® and the Intel® HD Graphics 4400 controller.
To better assist you with your request, I will need to check some information about your computer. Please follow these steps:
- In the keyboard, press WinLogo key + R.
- In the Run box please type dxdiag and hit Enter.
- Click on Save All Information (save it in your desktop).
- Attach to this thread the file
Regards,
Xavier A.
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hey Xavier,
thank u for your quick response
here is the DxDiag
Malte B.
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Hello m.h.bethke@web.de,
Thank you for the information provided. I would suggest doing a clean installation of the latest driver for your graphics controller. This involves uninstalling and deleting the current driver, and then doing a manual installation of the latest driver.
Please follow the steps below to uninstall the graphics driver:
- On the keyboard, press WinLogo key + R, then type in devmgmt.msc
- Expand the Display Adapters section.
- Find the Intel® Graphics Driver. The driver can also be called the Intel® Graphics Media Accelerator Driver (Intel® GMA Driver).
- Right-click the Intel Graphics Driver and select Uninstall.
- Select the check box Delete the driver software for this device.
- Reboot the computer after the uninstall process has finished.
- Download the graphics driver ZIP file: https://downloadmirror.intel.com/27267/a08/win64_154037.4835.zip
- Unzip the file to a designated location or folder.
- Right-click Windows Start icon and open Device Manager.
- Click Yes when prompted for permission from User Account Control.
- Expand the Display adapters section.
- Right-click the Intel® graphics entry and select Update Driver Software.
- Click "Browse my computer for driver software".
- Click "Let me pick from a list of device drivers on my computer".
- Click "Have Disk".
- Click "Browse".
- Access the designated location or folder, and access a folder called "Graphics".
- Select the file called "igdlh64" or "igdlh".
- Click Open, then click OK, and finally click Next. Drivers are now being installed.
- Reboot your computer.
Xavier A.
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