SR300 problem with Windows10 on "libpxcclr.cs.dll"

[BSohe1]

I already work with a project to remove background from captured streams with c# and SDK R2 2016, although everything work on WindowsForm but VisualStudio2017 could not find "libpxcclr.cs.dll.Pdb" for WPF projects.

The SR300 RGB is still under Camera category in Device manager and I have tested all methods but still they are not working.

I have run this command:

intel_rs_dcm_sr300_3.3.27.5718.exe --ignore-fw-update --silent --no-progress --acceptlicense=yes

But it could not run DCM file anymore.

my machine is :

hp z2 mini g3 workstation

Many thanks.

[JosafathB_Intel]

Hello STSL_developer,

Thank you for your contacting Intel® RealSense™ support.

Unfortunately, the SR300/F200/R200 drivers are not fully compatible with the latest versions of Windows 10. There are no fixed drivers and since this model of camera is end of life there will not be an updated driver.

Some of the troubleshooting we recommend for this issue is to reinstall the camera driver, the instructions to reinstall the driver can be found at the following link:

https://www.intel.com/content/www/us/en/support/articles/000023694/emerging-technologies/intel-realsense-technology.html https://www.intel.com/content/www/us/en/support/articles/000023694/emerging-technologies/intel-realsense-technology.html

There are many workarounds posted in the RealSense Community but they don't work for all users.

/thread/113973 https://communities.intel.com/thread/113973

I hope you find this information useful.

Best regards,

Josh B.

Intel Customer Support

[idata]

Hello STSL_developer,

Thank you for your contacting Intel® RealSense™ support.In order to further assist you please follow these steps and answer to the questions below:Are you able to build and run the sample projects from the SDK? Please follow this guide: http://www.i-programmer.info/programming/hardware/8343-getting-started-with-realsense-in-c.html SetupTo get going all you need is a copy of Visual Studio Community edition and an installation of the SDK. Install the SDK from the web site and be ready to connect the RealSense camera. It copies a lot of software to the installation directory which is usually:C:\Program Files (x86)\Intel\RSSDK\The latest R2 SDK requires that you fill in your email address and other details even if you have registered with Intel before. It then sends an email with a one-time download link.Another change is that the Depth Camera Manager DCM is no longer installed with the SDK you have to do this as a separate step. If you are using the Intel F200 camera then the DCM can be downloaded from the Intel site. Other and built in cameras in particular might need a different DCM provided by the manufacturer. If the sample applications don't seem to find the depth camera but do find the video camera when you run them then the problem is you haven't installed the DCM. There are two important DLLs that you have to add to a project before you can start to make use of the RealSense hardware:libpxcclr.cs.dllandlibpxccpp2c.dllThe first is a wrapper that provides all of the C# classes you need to use. The second is a C++ library that the first DLL uses via p/Invoke to actually access the hardware. We will be looking forward for your reply.Best regards,Josh B.Intel Customer Support

[BSohe1]

Hi Josh,

Many thanks for your answer and comprehensive information.

Actually I have run all of the project in R2 2016 and they are fairly work well in Windows Form (c# ) but when I want to use camera in WPF, Visual Studio could not find the camera.

I used Dotpeek application for calling libpxcclr.Pdb symbols but the project could not enter the below loop:

while (senseManager.AcquireFrame(true) >= pxcmStatus.PXCM_STATUS_NO_ERROR)

{

...

}

Regards,

Bahram Soheili

[idata]

Hello STSL_developer,

Thank you for your reply. We are going to be reviewing the information you shared with us. We will reply back to you as soon as we have any updates. Thank you for your patience and understanding on this matter. Best regards,Josh B.Intel Customer Support

[idata]

Hello STSL_developer,

Thank you for your patience.As can be seen in this thread, other users have had trouble using the RealSense SDKs with WPF: https://communities.intel.com/thread/119859 https://communities.intel.com/thread/119859. Unfortunately, these SDKs are no longer supported so there is not much we can do. You can look at these archived posts to see if they can help. https://software.intel.com/en-us/articles/using-the-intel-realsense-sdk-to-create-hello-world-project https://software.intel.com/en-us/blogs/2015/12/28/project-template-to-develop-wpf-applications-with-vbnet-and-intel-realsenseI hope you find this information helpful.Please, let us know if further assistance is required or if we can close this case.Thank you for your patience and understanding.Best regards,Josh B.Intel Customer Support