Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
20599 Discussions

updated Windows Essentials to 2012. cannot run. Graphics driver INtel(R) HD Graphics Family not compatible. No updates available. Can I uninstall this driver and install newer driver?

LDeic
Beginner
1,544 Views

graphics driver not compatible so can it be uninstalled and another installed?

If so, which one and how?

0 Kudos
4 Replies
idata
Employee
664 Views

Hi,

 

 

I would like to have additional information about your system configuration. Please run the following utility and attach the results.

 

 

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility Intel® System Support Utility

 

 

In order to attach files, make sure you select the "Advanced Editor" option in the top right of your reply window. You will then be presented with an attach file dialogue at the bottom of the reply.

 

 

Allan
0 Kudos
LDeic
Beginner
664 Views

I do not see "Advanced Editor" option in the top right of reply window.

0 Kudos
idata
Employee
664 Views

Please see the attachment.

 

Additionally, Intel offers chat support for your convenience.

 

http://www.intel.com/content/www/us/en/support/contact-support.html Live chat for Intel® graphics

 

 

Allan.
0 Kudos
idata
Employee
664 Views

Were you able to get the system information?

 

 

Allan.
0 Kudos
Reply