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Hello, I'm having an issue with my new computer. Whenever I install the Intel Graphics driver and I restart the computer, the screen turns black. The computer has an iGPU. These are my components and OS:
OS: Windows 10 Pro 64-bit
Mobo: Asus Prime Z370-A
RAM 32 GB
Intel Core i7-8700K
The computer is now running on a Generic driver. I reinstalled Windows but the issue persists. Please help me as I've spent so much time trying to solver the issue and I couldn't. Thank you!
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I have this exact same issue. Desktop PC, Intel HD 530. Just finished reinstalling windows from usb image. As soon as Intel HD driver gets loaded by the system, black screen.
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Hello Xniour and itoledo
Thank you for the response.
Cloud you provide us with the following information?
Please fill up the information on the following link.
/thread/77761 https://communities.intel.com/thread/77761
Could you install the graphics driver form the manufacturer? drivers for Xniour's motherboard
https://www.asus.com/us/Motherboards/PRIME-Z370-A/HelpDesk_Download/ https://www.asus.com/us/Motherboards/PRIME-Z370-A/HelpDesk_Download/
itoledo please refer to your motherboard manufacturer.
Allow me to share with you this following link for assistance about Windows® restore options.
https://support.microsoft.com/en-us/help/12415/windows-10-recovery-options https://support.microsoft.com/en-us/help/12415/windows-10-recovery-options
Regards.
Leonardo C.
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Hi:
The issue is with my work PC. It has an MSI M150 Gaming M3 motherboard. I'll try the MSI drivers early monday.
Already restored/reinstalled Windows, it's rather weird that it happens when installing default/stock drivers. Does not matter if they are Windows Update or stock drivers from Intel, just a black screen with no mouse. Can connect with remote desktop just fine.
This issue started happening after I removed a Nvidia card (1080Ti) i had installed. Already fiddled with the mainboard's BIOS and tried every combination. Installed latest BIOS (released this month), tried default settings, etc.
If it keeps failing will buy a cheap PCIE card. Hope it gets resolved, seems that a lot of people has this issue.
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Hello, I was so tired of trying to make it work, I just bought a GPU and the problem is now gone. Thank you for trying to help. Have a nice evening!
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